LOREAL HERNANDEZ
North Providence,USA
Summary
Billing professional with background in financial management and analysis. Expertise in streamlining billing processes and resolving discrepancies to maintain accurate records. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Known for analytical skills and attention to detail.
Overview
7
7
years of professional experience
Work History
Billing Analyst
Fidelity Investments
Smithfield, RI
05.2023 - Current
- Collaborated with cross-functional teams to streamline billing processes and enhance efficiency.
- Managed high-volume billing cycles, ensuring timely and precise processing of invoices.
- Analyzed billing discrepancies and resolved issues to ensure accurate invoicing.
Wire Risk Associate
Fidelity Investments
Smithfield, RI
05.2021 - 05.2023
- Analyzed risk exposure across investment portfolios to identify potential vulnerabilities.
- Developed and implemented risk assessment frameworks to enhance compliance with regulatory standards.
Mobile Expert
T-Mobile
Bellingham, MA
04.2019 - 07.2021
- Provided expert product knowledge to customers, enhancing their purchasing experience and satisfaction.
- Assisted in resolving customer inquiries and issues, ensuring timely and effective solutions.
Bank Teller
Pawtucket Credit Union
Pawtucket, RI
03.2019 - 03.2020
- Assisted customers with account inquiries, providing exceptional service to enhance client satisfaction.
- Managed cash drawer, maintaining accurate records and balancing daily transactions consistently.
Education
Bachelor of Science - Accounting
Purdue Global University
West Lafayette, IN02-2024
High School Diploma - undefined
St. Mary Academy Bay-View
Riverside, RI06-2016
Skills
- Accounts receivable
- Microsoft Excel
- Team building
- Invoice processing
- Data analysis
- Billing systems
Languages
Spanish – Fluent
English – Fluent
Timeline
Billing Analyst
Fidelity Investments
05.2023 - Current
Wire Risk Associate
Fidelity Investments
05.2021 - 05.2023
Mobile Expert
T-Mobile
04.2019 - 07.2021
Bank Teller
Pawtucket Credit Union
03.2019 - 03.2020
High School Diploma - undefined
St. Mary Academy Bay-View
Bachelor of Science - Accounting
Purdue Global University