Derek E. Talton
So Ozone Park,New York
Summary
Qualified Front Door Loader with 3 years in a fast-paced customer service and call center environments. Personable and professional under pressure. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Overview
24
24
years of professional experience
Work History
Front Door Loader
Lowes Home Improvement Store
118 2nd Avenue Brooklyn NY
10.2010 - Current
- Answer high volume of calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Provided an elevated customer experience to generate a loyal clientèle.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Directed calls to appropriate individuals and departments.
- Dedicated to continuously improving sales abilities and product knowledge.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Maintained cleanliness and presentation of stock room and production floor.
Musician
Brooklyn Miracle Temple
333 Rogers Ave Brooklyn New York 11225
09.2000 - Current
Education
High School Diploma - Academic
Brooklyn High School of the Arts
2009
Skills
- Proficient in cash management
- Shipping and receiving professional
- Credit card processing
- Very dependable
- Friendly & Approachable
- Quick learner
- Strong client relations
- Exceptional communication skills
- Creative problem solver
- MS Windows proficient
Accomplishments
- Musician traveled throughout the Tri-State area and have
performed in Off Broadway Plays & other venues. Artist/Cartoonist, Entrepreneur,
References
Available upon request
Timeline
Front Door Loader
Lowes Home Improvement Store
10.2010 - Current
Musician
Brooklyn Miracle Temple
09.2000 - Current
High School Diploma - Academic
Brooklyn High School of the Arts
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