Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Loreen Mawanza

Loreen Mawanza

Harare,Zimbabwe

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

21
21
years of professional experience

Work History

Cashier

Innbucks
11.2021 - Current
  • Process transactions, withdrawals, and deposits with accuracy and efficiency.
  • Provide excellent customer service to ensure client satisfaction.
  • Handle cash management and daily reconciliations.
  • Greeted customers entering store and responded promptly to customer needs.

Brand Ambassador

Zen Concepts
09.2020 - 06.2021
  • Promoted Tiger Brands products through targeted marketing strategies.
  • Conducted product demonstrations and engaged customers to boost brand awareness.
  • Maintained accurate records and submitted reports on promotional activities.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Merchandiser

Havergal Marketing
07.2018 - 08.2020
  • Developed and maintained strong customer relationships to drive sales.
  • Organized product displays to maximize visibility and sales.
  • Provided field marketing support and assisted in promotional campaigns.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Field Marketer

Dolteck Enterprises
02.2018 - 07.2018
  • Conducted market research and customer outreach to drive sales.
  • Promoted company products through field marketing initiatives.
  • Provided excellent customer service and assisted clients with product inquiries.
  • Identified and developed relationships with key decision-makers to facilitate future sales.

Merchandiser

Gold Leaf Tobacco
01.2017 - 05.2017
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Field Marketer

FFM Unilever Zimbabwe
01.2014 - 09.2016
  • Sales
  • Field Marketing
  • Customer Service

Waitress

Harare Safari Lodges
02.2007 - 11.2010
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Field Marketer

Hre-Zimbabwe
02.2007 - 11.2010
  • Conducted field marketing and sales activities for Unilever products.
  • Built strong relationships with retailers to increase product distribution.
  • Provided promotional support and customer service.
  • Collaborated with marketing team to create impactful in-store displays and promotional materials.

Input Clerk

Marondera Zimbabwe
01.2004 - 12.2005
  • Processed stock orders and managed inventory records.
  • Handled dispatching and coordinated logistics operations.
  • Assisted in goods assessment and weighbridge operations.

Education

Masasa Secondary School
Chivhu
12-2001

Skills

  • Cash handling
  • Transaction processing
  • Customer service
  • Cash management
  • Daily reconciliation
  • Sales promotion
  • Visual merchandising
  • Inventory management
  • Effective communication

Timeline

Cashier

Innbucks
11.2021 - Current

Brand Ambassador

Zen Concepts
09.2020 - 06.2021

Merchandiser

Havergal Marketing
07.2018 - 08.2020

Field Marketer

Dolteck Enterprises
02.2018 - 07.2018

Merchandiser

Gold Leaf Tobacco
01.2017 - 05.2017

Field Marketer

FFM Unilever Zimbabwe
01.2014 - 09.2016

Waitress

Harare Safari Lodges
02.2007 - 11.2010

Field Marketer

Hre-Zimbabwe
02.2007 - 11.2010

Input Clerk

Marondera Zimbabwe
01.2004 - 12.2005

Masasa Secondary School

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Loreen Mawanza