Lorelei Murray
Mishawaka,IN
Summary
I'm a dedicated and diligent worker, with proven experience in optimizing business operations and driving sales growth. I have knowledge and experience in staff training, project monitoring, and enhancing operational efficiency. Strong background in inventory management and loss prevention, complemented by a commitment to delivering exceptional customer service.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Zumiez
Granger, IN
06.2024 - 03.2025
- Delegated tasks to staff while establishing priorities and goals.
- Provided leadership and mentorship to new employees on product knowledge and customer service.
- Monitored project personnel performance, ensuring alignment with objectives.
- Established processes for tracking customer satisfaction levels effectively.
- Generated reports analyzing sales trends, inventory levels, and financial data.
- Guided junior staff on daily tasks and project execution to enhance productivity.
- Engaged with customers regularly to gather insights and address needs.
- Conducted performance reviews to identify improvement areas for staff members and coworkers.
Education
High School Diploma -
Penn High School
Mishawaka06-2024
Skills
- Customer service and support
- Customer rapport building
- Employee training and development
- Inventory control
- Project management
- Sales and marketing strategies
- Professional demeanor
- Retail operations management
- Active listening
Accomplishments
- Recognized as the Employee of the Period numerous times throughout my previous role as an assistant manager.
- Recognized as District Employee of the Period out of the entire Great Lakes region within my first few months.
- Recognized as a prospects store manager and had begun training as such.
Timeline
Assistant Manager
Zumiez
06.2024 - 03.2025
High School Diploma -
Penn High School
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