Lorelei Reyes
Lillington,NC
Summary
Proven Administrative Assistant at Advertape, Inc., adept in Microsoft Word and excelling in customer relations, significantly enhanced document organization and client satisfaction. Skilled in office management and relationship building, I effectively managed sensitive data and streamlined service processes, demonstrating a strong problem-solving ability and commitment to excellence. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Advertape, Inc.
03.2003 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Executed record filing system to improve document organization and management.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Cosmetology -
Atlantic Vocational Techical College
Coconut Creek, FL05.1993
NY State Certificate - Business / Secretarial
New York Career Center
Centereach NY06.1982
High School Diploma -
Patchogue Medford High School
Medford , NY. 1176306.1979
Timeline
Administrative Assistant
Advertape, Inc.
03.2003 - 07.2021
Cosmetology -
Atlantic Vocational Techical College
NY State Certificate - Business / Secretarial
New York Career Center
High School Diploma -
Patchogue Medford High School
Skills
- Customer Service
- Inside / Outside Sales
- Microsoft Outlook
- Customer Relations
- Strong Problem Solver
- Office Management
- Relationship Building
- Client Relations
- Purchase orders organization
- Supervising staff
- Staff Management
- Computer Skills
- Office Administration
- Microsoft Word
Lions Club, Great South Bay, L.I., NY
Service organization to help young and old in the community. From backpacks for kids for new school year who's
parents could not afford to new eye glass wear for elementary student. Fundraising. Great bunch of women.