Summary
Work History
Education
Skills
Timeline
Generic

Loren Grout

Meridian,ID

Summary

Dynamic Assistant Manager with a proven track record at Qdoba, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and decision-making, while improving cash handling accuracy. Recognized for fostering a positive work environment and maintaining inventory integrity, ensuring operational excellence.

Work History

Assistant Manager

Qdoba
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Stocker

Dollar Tree
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Education

Bachelor In Architectural Studies - Culinary Arts

Boise State University
Boise, ID
05.1992

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations

Timeline

Assistant Manager

Qdoba

Stocker

Dollar Tree

Bachelor In Architectural Studies - Culinary Arts

Boise State University
Loren Grout