Loren Martinez
Miranda,CA
Summary
Dynamic server with a strong work ethic and excellent communication skills, proven ability to enhance guest engagement and satisfaction through attentive service and effective multitasking. Skilled in cash handling and POS operation, consistently maintaining a clean and organized dining environment.
Overview
1
1
year of professional experience
Work History
Server
Debs Great American Hamburger
Redway, CA
02.2024 - 08.2024
- Adapted quickly to changing customer needs during
- Engaged with customers to enhance their dining experience through attentive service.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Humboldt Bar and Grill
Garberville, CA
06.2023 - 11.2023
- Provided prompt and courteous service to ensure customer satisfaction.
- Managed food and beverage orders accurately and efficiently.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collaborated with kitchen staff to streamline order delivery processes.
- Handled cash transactions and processed payments securely.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
South Fork High
6831 CA-254 Miranda, CA 95553 United States06.2023
Skills
Strong work ethic
Cash handling
Guest engagement
POS operation
Reliable and responsible
Excellent communication
Multitasking Abilities
Warm and friendly
Team collaboration
Customer service
Greeting guests
Bilingual
Cleanliness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Debs Great American Hamburger
02.2024 - 08.2024
Server
Humboldt Bar and Grill
06.2023 - 11.2023
High School Diploma -
South Fork High