Loren Scammahorn
Grand Coulee
Summary
Dynamic Service Manager with a proven track record at Tranquility Pools, excelling in technical support and project management. Adept at maintaining compliance and enhancing customer satisfaction through effective communication and problem-solving. Recognized for leadership in crew operations and meticulous record-keeping, ensuring seamless project execution and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Service Manager
Tranquility Pools
Chelan
04.2020 - Current
- Collaborated with team members to complete projects efficiently and effectively.
- Maintained accurate records of service calls, repairs, and parts used.
- Provided technical support to customers over the phone and in person.
- Assembled components into complete systems following blueprints or other instructions.
Manager on Duty
Lakeveiw Terrace
Grand Coulee
03.2023 - 10.2023
- Inspected facilities regularly to ensure compliance with health codes and regulations.
- Ensured compliance with safety regulations, company policies, and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Crew Leader
Wisdom Earthworks
Mansfield
- Inspected equipment for proper operation before use by crew members.
- Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
- Provided technical support to crew members when operating machinery or equipment.
- Performed general maintenance on tools and equipment used by the crew.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
Education
High School Diploma -
Cashmere High School
Cashmere, WA06-2001
Skills
- Technical support
- Project management
- Equipment maintenance
- Compliance auditing
- Lease negotiation
- Customer service
- Record keeping
- Policy enforcement
- Blueprint reading
- Tenant relations
- Safety regulation
- Time management
- General maintenance
- Budget control
- Contract management
- Crew leadership
- Task delegation
- Positive attitude
- Problem-solving
Timeline
Manager on Duty
Lakeveiw Terrace
03.2023 - 10.2023
Service Manager
Tranquility Pools
04.2020 - Current
Crew Leader
Wisdom Earthworks
High School Diploma -
Cashmere High School