Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Loren Zimmerman

Real Estate Agent
Laguna Niguel,CA

Summary

Dynamic entrepreneur with 13 years at Pups@Play, excelling in business management and customer relations. Spearheaded strategic growth, enhancing client satisfaction and boosting retention by 60%. Expert in financial management and negotiation, fostering strong client relationships and team collaboration. Proven track record in launching successful ventures and driving business development.


Known for integrity, perseverance, and delivering a stress-free client experience


Comfortable working independently or as part of a collaborative real estate team

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Owner

Pups@Play
09.2011 - 03.2021
  • Founded and grew a successful business over 13 years, managing all aspects of operations including sales, client acquisitions, financial oversight and marketing
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals..
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Real Estate Agent

Prudential Professionals Real Estate
2007 - 2010
  • Guided clients through property buying and selling processes, ensuring clear communication and satisfaction.
  • Developed marketing strategies utilizing social media platforms to enhance property visibility and attract potential buyers.
  • Conducted market research to analyze trends, pricing, and competition, informing client decisions effectively.
  • Negotiated contracts and agreements between buyers and sellers, achieving favorable terms for all parties involved.
  • Organized open houses and property viewings, showcasing properties' features to maximize buyer interest.
  • Collaborated with mortgage brokers, inspectors, and attorneys to facilitate smooth transactions for clients.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.

Education

Bachelor of Arts - Graphic Design

Syracuse University
Syracuse, NY
05-1984

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business development
  • Business launch
  • Negotiation

Certification

California Real Estate License- 2025

Timeline

Owner

Pups@Play
09.2011 - 03.2021

Real Estate Agent

Prudential Professionals Real Estate
2007 - 2010

Bachelor of Arts - Graphic Design

Syracuse University
Loren ZimmermanReal Estate Agent