LORENA CABALLERO
Beaumont
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hope Women's Resource Clinic
02.2021 - Current
- Assisted medical staff with patient examinations and procedures, ensuring comfort and privacy.
- Prepared and maintained examination rooms, ensuring compliance with safety standards.
- Managed patient scheduling and follow-up appointments to optimize clinic workflow.
- Conducted intake assessments and recorded vital signs accurately for patient records.
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted in clinical procedures, ensuring compliance with safety protocols and best practices.
Receptionist
Dr. Katei
01.2016 - 05.2016
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication among medical staff, patients, and vendors to streamline workflow.
- Maintained accurate patient records using electronic health record (EHR) software.
- Trained new reception staff on office procedures and customer service protocols.
- Resolved patient inquiries and concerns promptly to maintain high satisfaction levels.
Medical Assistant/Receptionist
Dr. Charles Moses
07.2002 - 11.2005
- Coordinated patient scheduling and managed appointment confirmations to optimize daily operations.
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Maintained electronic health records, ensuring compliance with privacy regulations and accuracy of information.
- Supported clinical staff by preparing examination rooms and sterilizing instruments for procedures.
- Checked patient insurance, demographic, and health history to keep information current.
Education
High School Diploma -
Ridgewood Christian School
Port Arthur, TXCertificate - Medical Assistant
Lamar Institute of Technology
Beaumont, TX12-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Medical terminology
- Clinical documentation
- Patient-focused care
- Direct patient care
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Hope Women's Resource Clinic
02.2021 - Current
Receptionist
Dr. Katei
01.2016 - 05.2016
Medical Assistant/Receptionist
Dr. Charles Moses
07.2002 - 11.2005
High School Diploma -
Ridgewood Christian School
Certificate - Medical Assistant
Lamar Institute of Technology