Lorena Contreras
Harrisonburg ,VA
Summary
Proven professional with experience at Amazon, and Vinnys Italian Pizzaria adept in time management and customer service excellence. Demonstrated ability to enhance operational efficiency and customer satisfaction through innovative solutions and effective communication. Skilled in multitasking and problem-solving, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Vinny’s Italian Grill and Pizzaria
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Stower
Amazon
06.2024 - 07.2024
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over Number products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
Education
Nursing
Eastern Mennonite University
Harrisonburg, VASkills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Ordering and stocking
- Professionalism
- Training and mentoring
- Problem-solving abilities
- Multitasking
- Reliability
- Customer Satisfaction
- Verbal Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stower
Amazon
06.2024 - 07.2024
Cashier/Server
Vinny’s Italian Grill and Pizzaria
08.2021 - Current
Nursing
Eastern Mennonite University
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