Lorena Diaz
Pasco,WA
Summary
To maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Attendance Clerk/Enrollment
Pasco School District - Maya Angelou Elementary
08.2016 - Current
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into office database for 598-student school.
- Checked records for accuracy and completeness, and corrected errors.
- Operate telephone systems to answer and route incoming calls along with taking and delivering messages.
- Process and scan files into electronic databases.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Process school registrations and assign teachers with PowerSchool.
- Complete incoming and outgoing school records request.
- Create students reports requested by school Principal.
- Previously worked at Pasco High School in Student Services assisting students, parents and counselors needs.
Registration and Records Specialist
Catholic Family Child Services
09.2010 - 08.2016
- Schedule intake appointments, verify insurance and complete registration paperwork.
- Release information to person(s) or agencies according to regulations and create invoices and file documentation. Transmit correspondence or medical records by e-mail, mail, or fax.
- Review records for completeness, accuracy, and compliance with regulations. Retrieve patient medical records for psychiatrist or clinician(s) as requested.
- Enter data, such as demographic characteristics, diagnostic code into MIS system.
- Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with clinician supervisor or Records Coordinator.
- Help as a backup in answering multi-line telephone and direct calls to appropriate staff. Schedule and confirm patience counseling appointments.
- Greet clients, ascertain purpose of visit, and direct them to appropriate staff.
- Interview clients assess their situations, capabilities, and barriers, to determine what services are required to meet their needs.
- Answer employee questions regarding basic hardware and software computer issues.
Secretary II
Merced County Office Of Education
04.2007 - 07.2008
- Updated and maintained Excel spreadsheet with participants’ data and kept log of stipends paid out. Verified and received proper documentation for new applicants.
- Assisted with preparing for orientations for new participants and assisted in translating.
- Served as a back-up receptionist and typed correspondence using Microsoft Outlook and Word.
- Maintained open line of communication between supervisors, staff and participants.
- Scheduled advising appointments using Outlook calendar.
Education
Associate of Arts -
Columbia Basin Community College
Pasco, WA03.2024
Associate of Applied Science -
Yakima Valley Community College
Yakima, WA06.2021
High School Diploma -
Toppenish High School
Toppenish, WA08.2015
Skills
- Record Retrieval
- Bilingual
- Verbal and Written Communication
- Work with Parents and Students
- Schedule Preparation
- Spreadsheet Tracking
- Special Projects
- Clerical Support
- Daily Reports
Languages
Spanish
Native or Bilingual
Timeline
Attendance Clerk/Enrollment
Pasco School District - Maya Angelou Elementary
08.2016 - Current
Registration and Records Specialist
Catholic Family Child Services
09.2010 - 08.2016
Secretary II
Merced County Office Of Education
04.2007 - 07.2008
Associate of Arts -
Columbia Basin Community College
Associate of Applied Science -
Yakima Valley Community College
High School Diploma -
Toppenish High School
Similar Profiles
TIFFANY JOHNSONTIFFANY JOHNSON
Dedicated Aide at Maya Angelou Public Charter SchoolDedicated Aide at Maya Angelou Public Charter School
Abigale BraithwaiteAbigale Braithwaite
Residential Counselor at Maya Angelou Public Charter High SchoolResidential Counselor at Maya Angelou Public Charter High School
Callie GiesCallie Gies
Washington State University Practicum Student at Pasco School District Chiawana High SchoolWashington State University Practicum Student at Pasco School District Chiawana High School