Susan Ball
Satanta,KS
Summary
Successful health information professionals are accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
HIM Clerk
Satanta District Hospital
Satanta, KS
11.2012 - 04.2025
- Coding
- Taking phone calls.
- Medical records requests.
- Scanning in records.
- Working with other departments.
- Assisted in training new HIM staff members on proper document handling techniques.
- Answered inquiries from patients and and or their families about their medical records.
- Performed data entry to update patient information in a timely manner.
- Reviewed medical records for completeness, accuracy, and compliance with regulations.
CNA
Satanta District Hospital and Long Term Care
Satanta, KS
01.2010 - 04.2025
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Transported residents within the facility as needed.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Educated patients on self-care techniques that would help them maintain their independence.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Helped residents walk with or without self-help devices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Supported non-ambulatory residents in range of motion exercises.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Documented patient care services by charting in designated areas.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered patient call signals and signal lights to determine patients' needs.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Education
Certificate - CNA
Garden City Community College
Garden City, KS05-1998
Associate of Science - Child Care And Guidance
Barton County Community College
Great Bend, KS05-1997
High School Diploma -
Sublette High School
Sublette, KS05-1995
Skills
- Medical coding
- Electronic health records
- Data entry
- Regulatory compliance
- Document management
- Patient communication
- Record retrieval
- Team collaboration
- Time management
- Attention to detail
- Customer service
- Problem solving
- Record keeping
- Record preparation
- Records maintenance
- Data recording
- Document scanning
- Document editing
- Problem-solving
- Workflow management
- Detail orientation
- Teamwork
- Document preparation
- Microsoft office
- Typing speed
Timeline
HIM Clerk
Satanta District Hospital
11.2012 - 04.2025
CNA
Satanta District Hospital and Long Term Care
01.2010 - 04.2025
Certificate - CNA
Garden City Community College
Associate of Science - Child Care And Guidance
Barton County Community College
High School Diploma -
Sublette High School
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