Lorena Mejia
Summary
Detail-oriented administrative and HR support professional with experience in school district office support, recruitment, customer service, records management, and high-volume communication. Skilled in handling confidential information, assisting staff, parents, and the public, maintaining organized filing systems, and supporting daily office operations. Bilingual, professional, and dependable with strong Microsoft Office, data entry, scheduling, and problem-solving skills. Seeking an Administrative Assistant, Office Assistant, or Human Resources support position within a school district setting.
Overview
5
5
years of professional experience
Work History
Substitute Administrative Assistant
Ontario-Montclair School District
Ontario
06.2024 - Current
- Provided administrative and clerical support in school district office, ensuring professionalism, confidentiality, and accuracy.
- Answer and route incoming phone calls and emails, assisting staff, parents, and the public with a customer-service-focused approach.
- Use Microsoft Word, Excel, and Outlook to prepare documents, manage communication, and support office workflow.
- Maintained organized files and records of sensitive and confidential documents for easy retrieval and compliance.
- Create and update spreadsheets to track information, assignments, projects, and office needs.
- Support office staff with copying, scanning, filing, data entry, proofreading, and general clerical tasks.
- Assisted with planning and execution of special events, conferences, and workshops to support daily office operations.
- Adapt quickly to different office environments and provide reliable coverage where needed.
Client Coordinator / Recruiter
Manpower
Bloomington
10.2021 - 03.2024
- Coordinated recruitment and staffing needs for client accounts, fostering strong professional relationships to enhance service delivery.
- Screened applicants, reviewed resumes, scheduled interviews, and supported hiring decisions.
- Streamlined hiring processes, reducing time-to-hire by 30%.
- Communicated with applicants, employees, and clients about job openings and placement updates, ensuring transparency and alignment on hiring requirements.
- Analyzed recruitment needs and staffing metrics to improve hiring outcomes.
- Addressed staffing issues, hiring delays, and client concerns in a timely and professional manner.
- Increased client retention by 15% through responsive communication and dependable service.
- Maintained accurate applicant and employee records while protecting confidential information.
- Utilized digital recruitment tools and office systems to streamline tracking, organization, and workflow for efficiency.
On-Site Staffing Support
Dependable Staffing
Ontario
12.2020 - 02.2021
- Streamlined candidate screening, onboarding, background checks, and reference verification processes to enhance recruitment efficiency.
- Evaluated resumes and applications based on established hiring criteria to ensure candidate quality.
- Communicated with candidates and staff regarding employment requirements and next steps.
- Organized candidate files and hiring documentation to support efficient recruitment operations.
- Supported staffing operations by providing clerical, customer service, and administrative assistance.
Education
General Education Coursework -
Mt. San Antonio College
Walnut, CAG.E.D. -
Tri-Community Adult School
West Covina, CASkills
- School office support
- Front desk reception
- Records management
- Parent, staff, and public communication
- Data management
- Record verification
- Filing and document organization
- Data entry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Spreadsheet management
- Phone etiquette
- Customer service
- Problem resolution
Timeline
Substitute Administrative Assistant
Ontario-Montclair School District
06.2024 - Current
Client Coordinator / Recruiter
Manpower
10.2021 - 03.2024
On-Site Staffing Support
Dependable Staffing
12.2020 - 02.2021
General Education Coursework -
Mt. San Antonio College
G.E.D. -
Tri-Community Adult School