Lorena Ortiz
New City,NY
Summary
Experienced with client assessment and support. Utilizes strong communication and empathy to connect with clients and understand their needs. Knowledge of local resources and health services ensures comprehensive care and support.
Overview
11
11
years of professional experience
Work History
Community Health Worker
Children's Health & Research Foundation, Inc
07.2024 - 08.2025
- Assisted clients in accessing healthcare resources and services.
- Conducted outreach initiatives to raise awareness of available health programs.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Engaged clients in health-related activities to enhance overall well-being.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Conducted home visits.
Sales Associate
Perfect 10
06.2021 - 07.2024
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained store organization and cleanliness to ensure a welcoming environment.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Monitored inventory levels, restocked shelves, and reported discrepancies to management.
- Provided product knowledge training to new associates.
- Built relationships with customers to encourage repeat business.
Bakery Clerk/Retail Cashier
DiCicco's Super Market
02.2015 - 03.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of bakery display cases to ensure product visibility.
- Monitored inventory levels and restocked shelves to meet customer demand efficiently.
- Operated cash register accurately, processing transactions and managing customer payments.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Education
High School Diploma -
Clarkstown High School North
New City, NYSkills
- I am a proactive individual with effective organizational abilities with a passion for continuous learning Family oriented, strong interpersonal skills and motivated
English/Spanish
Bilingual in English and Spanish, with the ability to read, write and speak fluently in both languages. Experienced in supporting families and clients by providing translation and culturally responsive communication to ensure inclusivity and understanding.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Community Health Worker
Children's Health & Research Foundation, Inc
07.2024 - 08.2025
Sales Associate
Perfect 10
06.2021 - 07.2024
Bakery Clerk/Retail Cashier
DiCicco's Super Market
02.2015 - 03.2020
High School Diploma -
Clarkstown High School North
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