LORENA PONCE
HOUSTON,TX
Summary
Dynamic professional with extensive experience at the City of Pasadena, excelling in document preparation and policy enforcement.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
32
32
years of professional experience
Work History
Deputy Clerk II
City Of Pasadena
03.2008 - Current
- AS A DEPUTY CLERK I STARTED WITH DATA ENTRY, ENTERING AT LEAST 100 OR MORE TICKETS IN A 8 HOUR SHIFT. SOON AFTER I STARTED TO BE CROSS TRAINED IN THE BONDING DEPARTMENT , THEN IN THE COLLECTIONS DEPAPRTMENT WHERE I STAYED UNTIL 2000. TRANSFERED TO THE WARRANT DIVISION WHERE I WOULD, ISSUE WARRANTS, ANSWER THE PHONES. INFORM DEFENDANTS OF THEIR OPTIONS, ALSO PLACE HOLDS ON DEFENDANTS COMING FROM OTHER COUNTIES. I ALSO WORK THE CITY JAIL, PREPARING ALL PAPERWORK FOR THE JUDGE, CLEARING WARRANTS , APPLYING JAIL CREDIT IF GRANTED BY THE JUDGE. PERFORMING OTHER COURT DUTIES AS ASSIGNED, INDIGENT DOCKETS REINSTATING DEFENDANTS PAYMENT PLANS, WORK THE WARRANT DOCKET. ASSISTING THE JUDGE WITH DEFENDANTS WHO WOULD LIKE TO RESOLVE THEIR WARRANTS, EITHER WITH A PAYMENT PLAN, DEFFERED ORDER, DEFENSIVE DRIVING OR COMMUNITY SERVICE.
Income Tax Preparer
Jackson Hewitt
01.1993 - 04.2007
- Job duties consist of making sure all employees were trained in our tax program, make sure that they were familiar with IRS requirements. I also had to make sure that my staff was enough in accordance to our customers that needed services. my supervision duties were to make sure all checks were printed properly with correct dollar amounts and correct first and last names, to distribute to customers, also I would have to schedule my staff with even hours for each. I had a total of 15 to 20 employees under my supervision. I had to report to the district manger , all concerns, I also taught their income tax class.
Education
GED -
Pasadena Community
03-1992
Skills
- Meeting coordination
- Document preparation
- Calendar management
- Legal terminology
- Policy enforcement
- Filing systems
- Report generation
- Administrative tasks
- Prioritization
- Mail handling
Timeline
Deputy Clerk II
City Of Pasadena
03.2008 - Current
Income Tax Preparer
Jackson Hewitt
01.1993 - 04.2007
GED -
Pasadena Community
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