Rakisha Ebare

I am an experienced court clerk with in-depth knowledge of Superior Court operations, case processing, and legal document handling. Providing critical administrative support while ensuring accuracy, confidentiality, and compliance with court procedures.

Key Responsibilities:

• Manage case files, process legal documents, and maintain docket entries in accordance with court policies.
• Assist the public by providing accurate case information and resolving inquiries.
• Receive, scan, file, and court documents such as pleadings, motions, and orders.
• Certify copies as authorized.
• Perform general clerical duties: data entry, calendar management, correspondence, and scanning.

• Independently responsible for gathering business requirements utilizing Joint Application Development sessions, interviews, surveys, use cases, and document analysis on a wide range of projects.
• Created, developed, and managed user stories utilizing JIRA, Trello, Confluence, or VersionOne for Agile development teams.
• Active participant in all Scrum meetings, including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story Grooming, and Release Planning.
• Facilitated and participated in Joint Application Development sessions with project stakeholders to gather detailed business rules and functional requirements.
• Collaborated with Product Owners to participate in the refinement, grooming, and prioritization of product and team backlogs.
• Conduct manual testing of product functionality to validate whether the requirements have been met, and the desired result has been achieved based on the acceptance criteria.
• Designed and developed project templates based on the Software Development Life Cycle (SDLC) methodology.
• Conducted and supervised frequent meetings to interview business users, subject matter experts (SMEs), technical staff, and support personnel in order to obtain and document business needs, and then convert them into a functional requirements document (FRD).
• Managed relationships with programmers and bridged communication between end users and the development team.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs. Conducted a critical evaluation of the information gathered from different sources, reconciled conflicts, and decomposed high-level information into more understandable details.
• Analyzed the needs of customers or requirements, and found the best solutions by means of automated systems.
• Effectively handled and provided an extensive experience in business process reengineering, effective use of MS Visio to create flow charts, use cases, and sequence diagrams to display a detailed representation of various actors in the system and the interaction between the various components of the system.
• Provided sound recommendations to the development team for business improvements.

• Managed client projects from concept to delivery using tools like salesforce.
• Serving as point of contact between staffing vendors and hiring managers, facilitating communication and ensuring alignment on contractor staffing needs.
• Established execution strategies for the introduction of customer new product launches, line extensions, redesigns, product improvement projects, cost-savings projects, and on-pack promotions.
• Resolved any issues or conflicts that may arise during project, and working to find effective solutions that meet the needs of all parties.
• Review and approve artwork to ensure accuracy and compliance with corporate, industry, print (offset/flexography), government regulations and retailer guidelines.
• Create and maintain website using WordPress, Adobe Photoshop, Adobe Illustrator and Adobe InDesign.
• Review, approve, and process cost estimate and invoices related to artwork development projects.
• Identify and support areas of technical and process improvement, SOP creation, and inter-team training.
• Support team members to create value for the Customer organization.
• Overseeing projects which includes gathering information, conducting research, scheduling meetings, establishing contracts, and preparing correspondence and reports.

• Responsibilities included providing administrative support to the marketing department, which included preparing PowerPoint presentations and creating marketing proposals.
• Created and designed corporate branding materials, which include company logos and thumbnail art clips for the clients.
• Participated in design strategy and collected business and design requirements for the company's website.
• Created mockups and graphic artwork for the company’s website and T-shirt designs.
• Maintain brand identity and consistent visual messaging across all communications and marketing channels, including digital and print.
• Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Microsoft Office Excel, and Microsoft Office PowerPoint.
• Created SKUs and maintained products on Amazon Seller Central.
• Received art direction and feedback on design projects, and photography.

• Created and designed packaging, marketing, and administrative material for the company and tradeshows.
• Designed and created graphics to meet specific commercial or promotional needs, such as packaging, displays, logos, flyers, and brochures.
• Worked closely with the CEO to discuss and interpret the company’s needs, developing design briefs by gathering information and data to clarify design issues, thinking creatively to produce new ideas, multi-tasking, and using a wide range of media, including photography and computer-aided design, producing accurate and high-quality work, and contributing ideas and design artwork to the overall brief.
• Collaborated with printers, copywriters, photographers, designers, account executives, website designers, and marketing specialists to complete tight deadlines.

• Operated high-speed, digital reprographics, and bindery equipment such as offset presses, saddle-stitched perfect binders, cutters, folders, padding, and shrink-wrapped finished products.
• Documents completed work in the CPF job entry and tracking system.
• Troubleshoot production files and escalate potential quality control or workflow concerns to the Shift Operations Lead.
• Performed simple pre-flight digital file preparations and original clean-up.
• Completed job communication forms, waste tracking logs, and machine maintenance summaries.
• Performed routine machine maintenance and equipment calibration.
• Handling and binding forms to finished products.
• Skills included, but not limited to, quality control, coil binding machine with electric coil inserter, wire binding, folding machine, padding station laminator, tape binding, and hole puncher.

At the time of my employment, Ambrosi was the advertising outsource provider for Home Depot, Inc.

• Managed project-related tasks, including processing advertising requests, issue management, data entry, and schedule management.
• Managed timelines for processing advertising requests, and validated the accuracy and quality of the finished products.
• Interfaced with the client management and provided status updates for schedules, issues, and risks.
• Processed and reviewed sales orders for compliance, including advertising specifications, and pricing parameters.
• Entered and/or reviewed material and labor orders after re-measure to ensure all product and labor information is complete and correct.
• Communicated deficiencies and resolved any issues identified with Branch Sales and Installation Management, which included processing reorders and contract amendments.
• Acted as the primary liaison to production release teams and ensured all requests met the business requirements and design specifications.

• I was knowledgeable in all areas of the Store’s business, including print, signs and graphics, and shipping, which included but was not limited to taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
• Responsibilities also included designing and typesetting logos, flyers, banners, postcards, resumes, newspaper ads, business cards, company stationery, invitations, business forms, announcements, greeting cards, brochures, programs, menus, charts/graphs, maps, and much more for small companies and corporations.
• I participated in and assisted clients with design strategies and concepts.
• Created timelines for customer requests, and ensured standards for quality.

• Customer Service and Sales
• Greeted and assisted customers in finding products, and delivered outstanding customer service.
• Partnered with other team members when additional support is needed.
• Actively listened to customer issues in a calm and agreeable manner to resolve problems, truck, restock, and inventory.
• Followed placement directions to effectively place set merchandise statements.
• Contributed to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes.
• Contributed to the Shoe on Display restocking process, including messmates, and stockroom organization.
• Contributed to the restock program to identify replenishment opportunities, SET/Visual/Environment.
• Assisted with the SET processes by planning floor moves, placing graphics, and executing visual detailing. - Identified sell-through opportunities and remerchandised the selling floor to increase the rate of sale.
• Helped oversee and maintain all fitting room and sales floor recovery processes.
• Contributed to the execution of visual elements to support merchandising statements.
• Responsible for stockroom maintenance.
• Assisted with the jcp.com process, including jcp.com orders, and aged and undelivered orders/returns as needed.
• Contributed to Buy Online, Pick Up In Store, and Ship from Store processes as needed in General Operations.
• Contributed to Merchandise Transfer Out (MTO), Return to Vendor, and Return to Warehouse activities.
• Assisted with the defective process execution to ensure the integrity of inventory and prevent shrinkage performance standards.
• Supported company shrink, and safety initiatives.
• Consistently met established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.