Jose Ramirez
Haslet,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Manager
Buiders Alliance / Floor INC
08.2022 - Current
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed cross-functional teams for successful project completion and timely delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Warehouse Manager
Old Gringo Boots
03.2013 - 06.2022
- Reviewed established business practices and improved processes to reduce expenses.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Implemented preventative maintenance program to minimize equipment downtime and repair costs.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Education
High School Diploma -
Del Rey
San Diego, CA07.2009
Skills
- Customer Relationship Management
- Purchasing and planning
- Project Leadership
- Supply chain logistics
- Sales Tracking
- Relationship Building
- Bilingual
- Scheduling
- Problem Solver
Additional Information
knowledge on programs like,
- Hyphen Supply Pro
- Sales Force,
- RFMF Data and inventory Programs
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Buiders Alliance / Floor INC
08.2022 - Current
Warehouse Manager
Old Gringo Boots
03.2013 - 06.2022
High School Diploma -
Del Rey
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