Lorena Rodriguez
Victoria,TX
Summary
Dependable and organized graduate who is gifted at working with all types of personalities with a positive attitude. Seeking to maintain a full-time position that offers professional growth.
Experienced sales associate well-versed in customer service across a diverse client base. Ready to embark on a postgraduate career and contribute to organization through the application of character, education, and skill set.
Overview
4
4
years of professional experience
Work History
Sales Associate
Michael Kors
03.2017 - 09.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Elevated customer satisfaction levels through exceptional service, prompt attention to client's concerns, and provided a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Complied with cash handling policies and ensured accuracy with financial exchanges.
- Provided backup to various positions at key times.
- Participated in inventory.
Host
Famous Dave's Bar-B-Que
01.2016 - 10.2016
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Completed daily side work and opening and closing duties without fail.
- Provided support to servers and other staff positions
Education
BBA - Business Management
University of Houston - Victoria
Victoria, TX12.2023
Associate of Science -
Austin Community College
Austin, TX2020
Skills
- Business Development
- Relationship Building
- Customer Needs Assessment
- Adapt to Diverse Groups
- Staff Training
- Conflict Resolution
- Multi-Tasking Strength
- Motivated
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Michael Kors
03.2017 - 09.2019
Host
Famous Dave's Bar-B-Que
01.2016 - 10.2016
BBA - Business Management
University of Houston - Victoria
Associate of Science -
Austin Community College