Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Lorena Rodriguez

Victoria,TX

Summary

Dependable and organized graduate who is gifted at working with all types of personalities with a positive attitude. Seeking to maintain a full-time position that offers professional growth.


Experienced sales associate well-versed in customer service across a diverse client base. Ready to embark on a postgraduate career and contribute to organization through the application of character, education, and skill set.

Overview

4
4
years of professional experience

Work History

Sales Associate

Michael Kors
03.2017 - 09.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Elevated customer satisfaction levels through exceptional service, prompt attention to client's concerns, and provided a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Complied with cash handling policies and ensured accuracy with financial exchanges.
  • Provided backup to various positions at key times.
  • Participated in inventory.

Host

Famous Dave's Bar-B-Que
01.2016 - 10.2016
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Completed daily side work and opening and closing duties without fail.
  • Provided support to servers and other staff positions

Education

BBA - Business Management

University of Houston - Victoria
Victoria, TX
12.2023

Associate of Science -

Austin Community College
Austin, TX
2020

Skills

  • Business Development
  • Relationship Building
  • Customer Needs Assessment
  • Adapt to Diverse Groups
  • Staff Training
  • Conflict Resolution
  • Multi-Tasking Strength
  • Motivated

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Michael Kors
03.2017 - 09.2019

Host

Famous Dave's Bar-B-Que
01.2016 - 10.2016

BBA - Business Management

University of Houston - Victoria

Associate of Science -

Austin Community College
Lorena Rodriguez