Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lorena Rodriguez

Miami

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Express at Dadeland
Miami
10.2023 - 04.2024
  • Provided tailored style advice and product knowledge to enhance customer experience
  • Maintained store visual standards and replenished inventory as needed
  • Promoted Express credit card and loyalty programs, contributing to sales targets

Cashier Lead

Express at Dadeland
Miami
04.2024 - 11.2024
  • Supervise daily cashier operations and ensure adherence to company policies
  • Train and support new team members, enhancing performance and team collaboration
  • Handle customer inquiries and resolve concerns to ensure a seamless shopping experience

Temporary Keyholder

Express at Dadeland
Miami
11.2024 - 01.2025
  • Entrusted with opening/closing duties and daily operations
  • Managed store procedures and supported team productivity
  • Maintained security and accountability during supervisor absence

Cashier Lead

Express at Dadeland
Miami
  • Maintained efficiency and accuracy in transaction processing
  • Assisted in managing cashier schedules, shift coverage, and performance coaching
  • Drove customer engagement and loyalty through excellent service

Education

Associate of Arts -

Miami Dade College
Miami, FL
05-2027

Skills

  • Customer service
  • Employee training
  • Inventory management
  • Sales analysis
  • Store operations
  • Visual merchandising
  • Problem solving
  • Team building
  • Time management
  • Cash handling
  • Opening and closing coordination
  • Training and mentoring
  • Customer service management
  • Staff motivation
  • Sales targets

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Temporary Keyholder

Express at Dadeland
11.2024 - 01.2025

Cashier Lead

Express at Dadeland
04.2024 - 11.2024

Sales Associate

Express at Dadeland
10.2023 - 04.2024

Cashier Lead

Express at Dadeland

Associate of Arts -

Miami Dade College
Lorena Rodriguez