Summary
Overview
Work History
Education
Skills
Leadership Experience
Languages
Timeline
Generic

Lorena Rogel

Chicago,IL

Summary

Compassionate Medical Case Manager in the HIV/AIDS field known for high productivity and efficient task completion. Specialize in client advocacy, treatment adherence strategies, and personalized care plan development. Excel in communication, empathy, and problem-solving to support diverse client needs. Utilize these skills to facilitate positive health outcomes and enhance quality of life for clients.

Experienced Group Facilitator with proven ability to lead diverse teams towards desired results. Strong skills in conflict resolution, communication, and problem-solving ensure effective facilitation of group activities. Demonstrated success in building trust within groups, generating open dialogue, and promoting positive outcomes.

Overview

6
6
years of professional experience

Work History

Medical Case Manager, Psychosocial Group Facilitator

Ruth M. Rothstein Core Center
Chicago, IL
10.2022 - Current
  • Accomplishes clients' care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress
  • Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing personal support
  • Responsible to facilitate group activities and discussions with client's.

Assistant Store Manager

Locker Room by LIDS at Macy's
Chicago, IL
10.2019 - 10.2022
  • Supported sales floor by implementing process improvements
  • Directed sales floor activities, ensuring excellence in customer service and resolving store-level problems
  • Managed merchandise selection, window displays, and stocking, working directly with vendors.

Seasonal Portable Seat Vendor/ Cook

Chicago White Sox
Chicago, IL
02.2019 - 09.2019
  • Prepared concession stand food and other items for approximately 4,000 people per game
  • Maintained a clean and healthy work environment such as washing and sanitizing utilities used to cook
  • Accountable for entering details such as stock food entries, stand information and making headcounts on food and drinks.

Seasonal Summer Enrollment Support Specialist

Rauner College Prep
Chicago, IL
06.2018 - 09.2018
  • Entered details such as payments, account information, and call logs into the computer system
  • Obtained documents, clearances, certificates, and approvals from parents, students, and network agencies
  • Organized student uniform inventory to provide office support with accurate inventory numbers.

Education

Bachelor of Arts in Human Services -

National Louis University
Chicago, IL

Skills

  • Case Documentation
  • Conducting assessments
  • Coordinating services
  • Managing records
  • Assessing needs
  • Improving well-being
  • Clinical Documentation
  • Goal Setting
  • Healthcare regulations
  • Quality Improvement

Leadership Experience

  • Figueroa Wu Family Foundation, Chicago, IL, Pantry Registrar/ Personal Shopper/ Translator/ Clothes Closet Intern, 09/01/21, 03/01/22, Accountable for registering clients for food pantry services, Translated documents for non-English speaking clients, Completing client's food carts for pick up
  • Life-Changing Community Outreach, Chicago, IL, Spring Camp Counselor/Youth Worker/ Intern, 03/01/21, 05/01/21, Tutored children between the ages of five to eleven years old, Assisted children during their online classes, Accountable for helping children turn in their class assignments
  • Braven, Chicago, IL, Undergraduate Research Fellow, 01/01/20, 06/01/20, Portrayed as a young fellow in a leadership development program, along with over 100 young fellows., Develop secure communication and networking skills that designed a generation of leaders as diverse as future demands.

Languages

English
Professional
Spanish
Professional

Timeline

Medical Case Manager, Psychosocial Group Facilitator

Ruth M. Rothstein Core Center
10.2022 - Current

Assistant Store Manager

Locker Room by LIDS at Macy's
10.2019 - 10.2022

Seasonal Portable Seat Vendor/ Cook

Chicago White Sox
02.2019 - 09.2019

Seasonal Summer Enrollment Support Specialist

Rauner College Prep
06.2018 - 09.2018

Bachelor of Arts in Human Services -

National Louis University
Lorena Rogel