Lorena Sifuentes
Beaumont
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Michaels Arts and Crafts
Beaumont, TX
04.2022 - Current
- Assist Store Manager in planning and supporting the scheduling and execution of store workload.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
- Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
- Manage and execute the inventory management processes in store
- Manage and execute merchandise operations and Omni channel processes
- Manage and execute shrink and safety programs.
- Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Serve as Manager on Duty (MOD)
- Acknowledge customers, help locate product and provide solutions
- Cross trained in Custom Framing selling and production
- Assist with Omni channel processes
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Private Nanny/Babysitter
Hallmarks
Beaumont, TX
08.2018 - 01.2026
- Organize creative activities and educational games
- Prepare children's meals
- Help children wash up and take baths
- Teach children appropriate social behaviors, such as being respectful to each other and helping out with chores
- Drive children to and from school and extracurricular activities
- Help with homework
- Ensure children's safety
- Take care of children in case of injury or illness
- Perform housekeeping tasks as needed
- Provided personalized childcare, ensuring safety and well-being for children in various age groups.
- Collaborated with parents to establish effective communication regarding children's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Customer Experience Manager
Michaels
Beaumont, TX
04.2021 - 08.2022
- Cash Handling and Inventory Management
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
- Customer Experience
- Train, observe, and coach the customer experience team to achieve results
- Serve as Manager on Duty (MOD)
- Acknowledge customers, help locate products, and provide solutions
- Additional Responsibilities
Cashier
J&J restaurant
Beaumont, TX
03.2018 - 08.2018
- Opened and closed restaurant
- Welcomed customers
- Counted cash drawers
- Processed cash, check, or credit transactions with accuracy
- Promptly addressed customer complaints
Education
High School Diploma -
Lamar Port Arthur
Port Arthur, TX05-2022
Nurse Assistant -
Lamar Port Arthur
Port Arthur, TX05-2022
Medical Assistant -
Lamar State College-Orange
Orange, TX12-2026
Phlebotomy -
Lamar Orange
Orange, TX06-2026
Skills
- Public relations
- Team management
- Organizational Skills
- Time management
- Bilingual
- Medical terminology
- Phone etiquette
- Communication skills
- Problem-solving
- Leadership
- Retail sales
- Computer skills
- Operations management
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- CPR
Certification
-CPR
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Operations Manager
Michaels Arts and Crafts
04.2022 - Current
Customer Experience Manager
Michaels
04.2021 - 08.2022
Private Nanny/Babysitter
Hallmarks
08.2018 - 01.2026
Cashier
J&J restaurant
03.2018 - 08.2018
High School Diploma -
Lamar Port Arthur
Nurse Assistant -
Lamar Port Arthur
Medical Assistant -
Lamar State College-Orange
Phlebotomy -
Lamar Orange