Lorencita Sanchez
Santo Domingo Pueblo
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Shift Leader
Wingstop
Bernalillo
04.2025 - Current
- Conducted comprehensive nightly and morning inventory checks to support accurate stock management.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on menu items and customer service standards.
- Handled customer inquiries and resolved complaints with a positive attitude.
- Maintained cleanliness and organization of the dining area and kitchen.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Cashier
Fivebelow
Bernalillo
05.2024 - 06.2024
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Cashier
Walmart
Santa Fe
08.2022 - 10.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and refunds while ensuring accurate financial exchanges.
Shift Leader
Little Ceasars Pizza
Bernalillo
10.2021 - 03.2022
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on menu items and customer service standards.
- Managed inventory levels and conducted stock counts for timely replenishment.
- Maintained cleanliness and organization of the dining area and kitchen.
Education
Bernalillo High School
Bernalillo, New Mexico Skills
- Inventory management
- Cash handling
- Customer service
- Employee training
- Team leadership
- POS system operation
Timeline
Shift Leader
Wingstop
04.2025 - Current
Cashier
Fivebelow
05.2024 - 06.2024
Cashier
Walmart
08.2022 - 10.2022
Shift Leader
Little Ceasars Pizza
10.2021 - 03.2022
Bernalillo High School