Summary
Overview
Work History
Education
Skills
Timeline
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Lorene Foley

Denham Springs,Louisiana

Summary

Diligent Leader with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

16
16
years of professional experience

Work History

Women's Merchandising Senior Lead

Old Navy
04.2023 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Executed shipment, promotional signage, markdowns and visual updates.
  • Completed back stocking and replinishment tasks
  • Handled department signage audits
  • Participate in weekly touch base Merchandising in all departments, displays and mannequins
  • Perform Leader on Duty during non peak hours
  • Prepare complete inventory 2x a year.

Cashier

Cindie's
11.2021 - 11.2022
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced shopping experience, provided product information and location assistance.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Dairy Queen Grill & Chill
01.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

General Laborer/Demolition Crew Member

Craft Solutions Inc.
03.2018 - 01.2019
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Cashier

Dairy Queen Grill & Chill
03.2017 - 11.2017
  • Phone (225) 271-8800
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Sales Representative

Coburn’s Supply Showroom
06.2013 - 05.2014
  • Phone (225) 292-3700

Sandwich Artist

Subway Restaurant
08.2009 - 08.2011
  • Phone (225) 664-6431

Education

High School Diploma - Graduate

Denham Springs High School
Denham Springs, LA
05.2009

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Self- motivated
  • Organization and time management
  • Quick Learner
  • Strong work ethic
  • Confident to teach others

Timeline

Women's Merchandising Senior Lead

Old Navy
04.2023 - Current

Cashier

Cindie's
11.2021 - 11.2022

Cashier

Dairy Queen Grill & Chill
01.2020 - 10.2021

General Laborer/Demolition Crew Member

Craft Solutions Inc.
03.2018 - 01.2019

Cashier

Dairy Queen Grill & Chill
03.2017 - 11.2017

Sales Representative

Coburn’s Supply Showroom
06.2013 - 05.2014

Sandwich Artist

Subway Restaurant
08.2009 - 08.2011

High School Diploma - Graduate

Denham Springs High School

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Lorene Foley