Lorene Foley
Denham Springs,Louisiana
Summary
Diligent Leader with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
16
16
years of professional experience
Work History
Women's Merchandising Senior Lead
Old Navy
Juban Circle, Denham Springs, LA
04.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Executed shipment, promotional signage, markdowns and visual updates.
- Completed back stocking and replinishment tasks
- Handled department signage audits
- Participate in weekly touch base Merchandising in all departments, displays and mannequins
- Perform Leader on Duty during non peak hours
- Prepare complete inventory 2x a year.
Cashier
Cindie's
Sherwood Boulevard Baton Rouge, LA
11.2021 - 11.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced shopping experience, provided product information and location assistance.
- Increased sales of promotional items by informing customers about current offers.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Cashier
Dairy Queen Grill & Chill
Juban Road Denham Springs, LA
01.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
General Laborer/Demolition Crew Member
Craft Solutions Inc.
S. Range Avenue Denham Springs, LA
03.2018 - 01.2019
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
Cashier
Dairy Queen Grill & Chill
Denham Springs, LA
03.2017 - 11.2017
- Phone (225) 271-8800
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Sales Representative
Coburn’s Supply Showroom
Baton Rouge, LA
06.2013 - 05.2014
- Phone (225) 292-3700
Sandwich Artist
Subway Restaurant
Denham Springs, LA
08.2009 - 08.2011
- Phone (225) 664-6431
Education
High School Diploma - Graduate
Denham Springs High School
Denham Springs, LA05.2009
Skills
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Self- motivated
- Organization and time management
- Quick Learner
- Strong work ethic
- Confident to teach others
Timeline
Women's Merchandising Senior Lead
Old Navy
04.2023 - Current
Cashier
Cindie's
11.2021 - 11.2022
Cashier
Dairy Queen Grill & Chill
01.2020 - 10.2021
General Laborer/Demolition Crew Member
Craft Solutions Inc.
03.2018 - 01.2019
Cashier
Dairy Queen Grill & Chill
03.2017 - 11.2017
Sales Representative
Coburn’s Supply Showroom
06.2013 - 05.2014
Sandwich Artist
Subway Restaurant
08.2009 - 08.2011
High School Diploma - Graduate
Denham Springs High School