Lorenny Gonzalez
Bay Shore,NY
Summary
Reliable Certified Nursing Assistant brings earnest excitement to helping others. Offers detailed understanding of group policies governing safety and privacy for patients. Ambitious approach to organization and management of files according to complex HIPAA and other mandates. AHCA-certified with desire to become fully immersed in all aspects of patient health administration and care.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Subway
03.2019 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in recruiting, hiring and training of team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Macy's
08.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Retail Sales Associate
Denny's Children's Wear
04.2016 - 02.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Certified Nurse Aide -
Long Island of Healthcare Careers
60 E Industry Ct, Deer Park, NY 1172907.2023
Phlebotomy Technician -
Long Island School of Healthcare Careers
60 E Industry Ct, Deer Park, NY 1172906.2023
High School Diploma -
Huntington High School
Huntington, NY2013
Skills
- Employee Performance Evaluations
- Money Handling
- New Hire Training
- Customer Service
- Inventory Counting
- POS Systems Operations
- Venipuncture and and Capillary Punctures
- CPR certified
- Fluent in Spanish
- Fluent in English
Timeline
Assistant Manager
Subway
03.2019 - 02.2023
Sales Associate
Macy's
08.2018 - 02.2019
Retail Sales Associate
Denny's Children's Wear
04.2016 - 02.2018
Certified Nurse Aide -
Long Island of Healthcare Careers
Phlebotomy Technician -
Long Island School of Healthcare Careers
High School Diploma -
Huntington High School