Lorenza Guerrero
San Jose,CA
Summary
Dynamic manager with a proven track record in inventory management, staff training, and sales analysis. Expertise in enhancing customer relationships and optimizing store operations to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Manager
Ella Fashion
San Jose, California
08.2008 - 06.2018
- Managed daily store operations and maintained optimal inventory levels.
- Trained and supervised staff to ensure high-quality customer service.
- Developed and implemented merchandising strategies to enhance product visibility.
- Conducted regular staff meetings to communicate policy updates and goals.
- Monitored sales trends and adjusted product displays accordingly.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Associate of Arts - Interior Design
West Valley College
Saratoga, CA06-2014
Skills
- Inventory management
- Visual merchandising
- Staff training
- Sales analysis
- Customer relationship management
- Store operations
- Team building
- Effective communication
- Recruiting and interviewing
- Documentation and reporting
- Vendor management
- Business administration
- Sales techniques
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Manager
Ella Fashion
08.2008 - 06.2018
Associate of Arts - Interior Design
West Valley College
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