Lorenza Lopez
Elko
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
The Elko Clinic
08.2023 - Current
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Conducted routine clinical tasks, maintaining high standards of safety and hygiene protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
Member Service Representative
Elko Federal Credit Union
09.2022 - 08.2023
- Educated customers about billing, payment processing and support policies and procedures.
- Opened customer accounts and provided deposit and withdrawal receipts.
Certified Medical Assistant
Nevada Health Centers
08.2019 - 02.2022
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms, and allergies.
Nurse Assistant
Summit Pediatrics
03.2017 - 08.2019
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Homemaker
N/A
09.2011 - 03.2017
Receptionist
Elko Federal Credit Union
08.2009 - 09.2011
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cashier
9 Beans And A Burrito
07.2009 - 08.2009
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Performed cash, card and check transactions to complete customer purchases.
Homemaker
N/A
11.2005 - 07.2009
Teller
Elko Federal Credit Union
12.2003 - 11.2005
- Handled various accounting transactions.
- Processed customer transactions promptly, minimizing wait times.
Cashier/Service Desk Associate
Walmart
05.1999 - 12.2003
- Initiated cross-selling and upselling conversations to promote customer product purchases and generate sales.
Cashier/Busgirl
Ruby View Golf Course
01.1999 - 04.2000
- Processed payments for orders and provided customers with change.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Cashier
Real Roses Car Wash
05.1998 - 09.1998
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
CNA Certification
Great Basin College
Elko, NV05.2018
High School Diploma -
Elko High School
Elko, NV06.2002
Skills
- Specimens collection and processing
- Patient scheduling
- Multitasking and organization
- Issue and Complaint Resolution
- Injection administration
- Vital signs monitoring
Certification
- Licensed Certified Medical Assistant - 2019
Languages
English
Spanish
Timeline
Certified Medical Assistant
The Elko Clinic
08.2023 - Current
Member Service Representative
Elko Federal Credit Union
09.2022 - 08.2023
Certified Medical Assistant
Nevada Health Centers
08.2019 - 02.2022
Nurse Assistant
Summit Pediatrics
03.2017 - 08.2019
Homemaker
N/A
09.2011 - 03.2017
Receptionist
Elko Federal Credit Union
08.2009 - 09.2011
Cashier
9 Beans And A Burrito
07.2009 - 08.2009
Homemaker
N/A
11.2005 - 07.2009
Teller
Elko Federal Credit Union
12.2003 - 11.2005
Cashier/Service Desk Associate
Walmart
05.1999 - 12.2003
Cashier/Busgirl
Ruby View Golf Course
01.1999 - 04.2000
Cashier
Real Roses Car Wash
05.1998 - 09.1998
High School Diploma -
Elko High School
CNA Certification
Great Basin College