Lorenzo Arellano
Otisville,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in sales, customer service and online communications. Skillfully monitors processes to meet changing demands, increase efficiency, and boost sales. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
WORKEXPERIENCEAssistant Store Manager
Assistant Store Manager
Aéropostale
09.2019 - 06.2022
- 2 Years and 10 months total experience across roles from, Experienced Lead Specialist, Sales Lead, and Assistant Store Manager
- Checked monthly sales and performance reports to support operational planning and strategic decision-making
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance and professionalism
- Oversaw aspects of maintenance, inventory and daily activity management
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
- Delegated daily tasks to team members to optimize group productivity
- Evaluated store performance and incorporated feedback to implement improvement plans
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Used suggestive selling techniques to promote add-on sales
- Trained new team members in cash register operation, stock procedures, and customer services
Team Coordinator
Gucci
06.2022 - 10.2022
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Specialized in online transactions for clients.
- Managed team workload to reach targets for specific tasks.
- Handled day-to-day office operations and resolved any conflicts.
-
Education
Associate of Applied Science - Business
Orange County Community College
Middletown, NY06.2024
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2021
Criminal Justice - Law And Security
Career in Technological Education Center
Goshen, NY06.2021
Skills
- Goals and Performance
- Maximizing Profitability
- Sales Expertise
- Time Management
- Ability to problem solve during complex situations
- Strengths in customer service and sales
- Monitoring sales to meet expectations
- Team leadership
- Building a welcoming environment for all
Timeline
Team Coordinator
Gucci
06.2022 - 10.2022
Assistant Store Manager
Aéropostale
09.2019 - 06.2022
WORKEXPERIENCEAssistant Store Manager
Associate of Applied Science - Business
Orange County Community College
High School Diploma -
Pine Bush High School
Criminal Justice - Law And Security
Career in Technological Education Center
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