Lorenzo DeLeon
Summary
Professional, ambitious, highly organized employee that offers diligent and creative ideas to help everyone prosper as a team. Management and budget/buying experience, with excellent history of working well with other team members to help achieve company goals.
Overview
9
9
years of professional experience
Work History
Operations Coordinator
Fed Ex Ground
Carson, CA
02.2022 - Current
- Oversee daily operations to ensure efficient and effective delivery of services.
- Documented and tracked business discussions with contractors, addressing both positive and negative feedback to ensure adherence to high service standards outlined in contractual agreements.
- Develop and maintain relationships with vendors/contractors to ensure timely delivery of goods
- Responded promptly to customer and shipper inquiries, addressing concerns and providing exceptional service and support to maintain satisfaction and resolve issues efficiently.
Race Scheduling Assistant
TVG Network
Los Angeles, CA
05.2019 - 05.2022
- Communicated with up to 20+ people a day via outlook to retrieve proper post times.
- Executed daily tasks with manager and other departments, while maintaining all schedules and general communication.
- Verified and maintained monthly wagering schedules in Excel, ensuring data accuracy and consistency.
- Informed changes of post times to graphics/booth department to keep flow of live TV.
Grocery Buyer
Whole Foods Market
Long Beach , CA
11.2019 - 06.2021
- Informed customers with purchases by providing knowledgeable recommendations and suggestions, educated customers on Whole Foods ingredient standards.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Order buyer, broke down pallets, stocked shelves and maintained proper appearance.
- Maximized profits based off reports detailing sales trends and store performances.
GM Manager
Albertsons
Westminster, CA
01.2018 - 05.2019
- Coordinated budget implementations, employee reviews, and schedules with 2+ store managers
- Stocked and replenished merchandise according to store merchandising layouts.
- Collaborated with 3+ associates with clear expectations and goals.
- Ensured safety measures and guidelines and followed merchandising layout to present visually appealing displays.
- Ordered shippers and sale items with Microsoft Excel.
Pari Mutuel Teller
California Horse Racing Board
Arcadia, CA
06.2016 - 03.2017
- Provided knowledge to bettors on how to make certain bets.
- Responsible for making and cashing of tickets and vouchers in efficient and friendly manner.
Education
High School Diploma -
Gahr High School
Cerritos, CA2015
Skills
- Attention to detail
- Problem solving
- Initiative taker
- Team player
- Leadership
- Adaptable
Timeline
Operations Coordinator
Fed Ex Ground
02.2022 - Current
Grocery Buyer
Whole Foods Market
11.2019 - 06.2021
Race Scheduling Assistant
TVG Network
05.2019 - 05.2022
GM Manager
Albertsons
01.2018 - 05.2019
Pari Mutuel Teller
California Horse Racing Board
06.2016 - 03.2017
High School Diploma -
Gahr High School