Lorenzo DeLeon
Summary
Professional, ambitious, highly organized employee that offers diligent and creative ideas to help everyone prosper as a team. Management and budget/buying experience, with excellent history of working well with other team members to help achieve company goals.
Overview
9
9
years of professional experience
Work History
Operations Coordinator
Fed Ex Ground
02.2022 - Current
- Oversee daily operations to ensure efficient and effective delivery of services.
- Documented and tracked business discussions with contractors, addressing both positive and negative feedback to ensure adherence to high service standards outlined in contractual agreements.
- Develop and maintain relationships with vendors/contractors to ensure timely delivery of goods
- Responded promptly to customer and shipper inquiries, addressing concerns and providing exceptional service and support to maintain satisfaction and resolve issues efficiently.
Race Scheduling Assistant
TVG Network
05.2019 - 05.2022
- Communicated with up to 20+ people a day via outlook to retrieve proper post times.
- Executed daily tasks with manager and other departments, while maintaining all schedules and general communication.
- Verified and maintained monthly wagering schedules in Excel, ensuring data accuracy and consistency.
- Informed changes of post times to graphics/booth department to keep flow of live TV.
Grocery Buyer
Whole Foods Market
11.2019 - 06.2021
- Informed customers with purchases by providing knowledgeable recommendations and suggestions, educated customers on Whole Foods ingredient standards.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Order buyer, broke down pallets, stocked shelves and maintained proper appearance.
- Maximized profits based off reports detailing sales trends and store performances.
GM Manager
Albertsons
01.2018 - 05.2019
- Coordinated budget implementations, employee reviews, and schedules with 2+ store managers
- Stocked and replenished merchandise according to store merchandising layouts.
- Collaborated with 3+ associates with clear expectations and goals.
- Ensured safety measures and guidelines and followed merchandising layout to present visually appealing displays.
- Ordered shippers and sale items with Microsoft Excel.
Pari Mutuel Teller
California Horse Racing Board
06.2016 - 03.2017
- Provided knowledge to bettors on how to make certain bets.
- Responsible for making and cashing of tickets and vouchers in efficient and friendly manner.
Education
High School Diploma -
Gahr High School
Cerritos, CA2015
Skills
- Attention to detail
- Problem solving
- Initiative taker
- Team player
- Leadership
- Adaptable
Timeline
Operations Coordinator
Fed Ex Ground
02.2022 - Current
Grocery Buyer
Whole Foods Market
11.2019 - 06.2021
Race Scheduling Assistant
TVG Network
05.2019 - 05.2022
GM Manager
Albertsons
01.2018 - 05.2019
Pari Mutuel Teller
California Horse Racing Board
06.2016 - 03.2017
High School Diploma -
Gahr High School
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