Lorenzo De Los Reyes

• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Communicated effectively with owners, residents, and on-site associates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Used Propertyware and AppFolio to keep record of financial transactions and rental applications.
• Conducted property tours to highlight features of properties.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Responded to requests and scheduled appointments for property showings.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Greeted clients, showed apartments, and prepared leases.
• Verified tenant incomes and other information before accepting lease applications.

• New Account Set-up and On-Boarding
• New Lease Preparation
• Lease Renewals
• Handling of Escalated Events
• Delinquencies and Eviction Management
• Property Turnover Management
• Rent Collection
• Tenant and landlord communication
• Conduct property tours daily

Hours: Minimum of 40 hrs per week

• Manage client retention
• Maintain client and vendor relationships
• Supervise property turnovers
• Perform move-ins and move-outs
• New tenant on boarding
• Follow proper eviction procedures in a timely manner
• Rent collection
• Tenant delinquency management
• Experience in PropertyWare and Appfolio

Hours: Minimum of 35-40 hours per week

• Real Estate Sales
• Prospecting (open houses, Cold Calling)
• Previewing upcoming poroperties in the market
• Networking with professionals within the industry
• Client follow up

Hours: 35-40 hours per week

• Prepare customers orders
• Perform daily inventory
• Loading and unloading freight trucks using a forklift
• Ensure all stock locations are replenished
• Monthly safety checks of warehouse facility