Lorenzo Gonzalez
Dallas,TX
Summary
Dynamic Leasing Manager with a proven track record at Willow Bridge Property Company, excelling in tenant relations and marketing strategies. Achieved a 95% occupancy rate through effective negotiation and conflict resolution. Proficient in software utilization and committed to enhancing customer satisfaction, driving successful leasing operations across a diverse portfolio.
Overview
9
9
years of professional experience
Work History
Leasing Manager
Willow bridge Property Company
Dallas, TX
12.2024 - Current
- Implemented effective marketing strategies to boost occupancy levels.
- Resolved tenant issues promptly to enhance satisfaction.
- Coordinated general maintenance and repairs for commercial and residential properties.
- Addressed customer inquiries efficiently, ensuring timely service.
- Assisted in preparing marketing materials for vacant units.
- Oversaw leasing processes from inquiry to lease signing, ensuring a seamless experience.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed leasing operations for a portfolio of over 600 residential units, achieving and maintaining a 95% occupancy rate.
- Negotiated rental agreements ensuring favorable conditions for both the company and tenant.
Leasing Consultant
IMT Residential
Dallas, TX
11.2022 - 12.2024
- Effective utilization of industry predominate software: MRI, Rent Dynamics, Bluemoon, Lease Rent Optimizer (LRO) software and all Microsoft programs to include daily scheduling and utilization of Outlook manager.
- Obtained continuing education credits in specialized leasing, closing and phone conversion methods allowing me to exceed the national average closing ratio metrics.
- Well versed in customer service, negotiation experience and multiple format touring methods.
- Assist clients in all aspects of their living experience.
- Participation in an internal program to activate and increase all social media campaigns including assisting with the development of resident functions and boosting them on social platforms.
- Assisted in creating marketing campaigns including email, print and digital social media content.
- Based on this participation and market analysis, IMT Residential was able to achieve SOCI’s top 25 Visibility Index multiple years running.
Service Assistant
IMT Residential
01.2022 - 11.2022
- Trained and maintained all aspects of property upkeep and curb appeal.
- Excelled in customer communication and providing excellence to the customers living experience allowing me to promote up from the service team onto the leasing team.
Service Advisor
Nissan Clay Cooley
Dallas, USA
08.2019 - 11.2022
- Company Overview: Dallas, TX, and Lake Highlands Automotives.
- Performed and assisted with evaluations for both technical and advanced issues to assist customers with the care and maintenance of their automotive needs.
- Maintained service appointments, and trained employees in repair and automotive needs.
- Dallas, TX, and Lake Highlands Automotive.
Lead Cashier
Panda Express
Addison, USA
03.2016 - 08.2019
- Company Overview: Addison, TX.
- Performed both opening and closing duties in an atmosphere that provided direct customers with over 30 world-famous menu items.
- Maintained all required safety and food-handling expectations.
- Delivered food in a prompt, friendly manner.
- Operated a POS system, fulfilling over 1,500 orders per shift.
- Addison, TX.
Education
Automotive Mechanic Certificate - Automotive Technology
Brookhaven College
Farmers Branch, TX01.2019
High School Diploma -
Plano West
Plano, TX06-2017
Skills
- Marketing strategies
- Tenant relations
- Financial analysis
- Negotiation skills
- Software utilization
- Social media marketing
- Conflict resolution
- Leasing agreements
- Active listening
- Maintaining closing ratios
- Attention to detail
- Time management abilities
- Professionalism
- Sale and rental recordkeeping
- Negotiation expertise
- Microsoft office
References
Available upon request.
Languages
Spanish
Professional
English
Professional
Timeline
Leasing Manager
Willow bridge Property Company
12.2024 - Current
Leasing Consultant
IMT Residential
11.2022 - 12.2024
Service Assistant
IMT Residential
01.2022 - 11.2022
Service Advisor
Nissan Clay Cooley
08.2019 - 11.2022
Lead Cashier
Panda Express
03.2016 - 08.2019
Automotive Mechanic Certificate - Automotive Technology
Brookhaven College
High School Diploma -
Plano West