Lorenzo Nelson
Norman,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Norman, OK
08.2021 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Implemented a user-friendly interface that facilitated seamless transactions, leading to higher sales volumes and repeat customers.
Busser
Omni Hotel
Oklahoma City, OK
04.2021 - 08.2021
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Cashier
Whataburger
Midwest City, OK
12.2020 - 05.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Del City High School
Del City, OK05.2020
Skills
- Order Fulfillment
- Customer Service
- Attention to Detail
- Flexible Schedule
- Strong Work Ethic
- Teamwork and Collaboration
- Multitasking and Organization
- Problem-Solving
Timeline
Digital Shopper
Walmart
08.2021 - Current
Busser
Omni Hotel
04.2021 - 08.2021
Cashier
Whataburger
12.2020 - 05.2021
Del City High School