Hi, I’m
Lorenzo Penney
Bartender, Events Coordinator, Entertainer, and Entrepreneur
San Diego,USA
Summary
To further the success of the company by providing superb performance through excellent customer service, as well as developing a relationship and special moments with guest and fellow employees.
Overview
17
years of professional experience
1
Certification
Work History
Texas Roadhouse Steakhouse
Server
08.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Oceanic Enterprises
Bartender, Events Management
08.2022 - 08.2023
Job overview
- Mixed drinks and cocktails to fulfill customer orders and enhance experience.
- Engaged with patrons to establish rapport and ensure satisfaction.
- Improved drink preparation efficiency by organizing bar area effectively.
- Managed inventory to maintain stock levels and avoid shortages.
- Created designed a new bar/restaurant La Barca from scratch, as well as constructing the food and cocktail menu
Baja Betty’s
Lead Bartender
04.2021 - 04.2022
Job overview
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Was the sole day shift bartender of a 16 seat bar and 2, 2 top tables; opened set up and ran smoothly and professionally maintaining a memorable environment for many looking forward to return for my next level service.
Azalea Restaurant
Head Bartender
12.2015 - 03.2020
Job overview
- Prepare and create amazing cocktails for high volume pre/post theater guests
- Assisted General Manager on the creation of the new cocktail list
- Managed bar’s liquor and supply inventory
- Trained new bartenders on how to prepare and deliver drinks, and how to properly handle food and money
- Delivered an exquisite customer service
- Reference Clara Garcia –General Manager- 347-418-2573
Grape & Vine Restaurant
Bartender
08.2015 - 12.2015
Job overview
- Set up and prep for the day and night bar shifts (cutting fruit, stocking, etc.)
- Prepare and mix drinks with a flare while providing excellent service
Giovanni Rana/ Chelsea Market
Bartender/Events Coordinator
11.2014 - 08.2015
Job overview
- Set up and prep for the day and night shifts (cutting fruit, stocking, etc.)
- Prepare and mix drinks with a flare while providing excellent service
- Manage the Industria coffee shop
- Manage and direct drop off meals for clients
- Drive delivery truck throughout Manhattan and other boroughs
- Oversee in house and out house parties
- Manage and money handle
Barona Casino
Blackjack Dealer
07.2009 - 08.2014
Job overview
- Dealt many casino card games under heavy pressure and provided a professional and comfortable environment for guests otherwise
Starbucks Coffee
Barista
08.2008 - 07.2009
Job overview
- Provided excellent customer service through the art of coffee and tea making
- Duties also consisted of clean up and setup early mornings and late nights
Education
Grossmont CollegeEl Cajon, CA
08.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Skills Education
Grossmont College, El Cajon, CA, 08/01/06, 08/01/08, Speak Spanish at an intermediate level, Work study program at Broadway Dance Center Fridays 2:45pm to 6:45pm
Certification
Food handlers Card
Timeline
Server
Texas Roadhouse Steakhouse
08.2023 - Current
Bartender, Events Management
Oceanic Enterprises
08.2022 - 08.2023
Lead Bartender
Baja Betty’s
04.2021 - 04.2022
Head Bartender
Azalea Restaurant
12.2015 - 03.2020
Bartender
Grape & Vine Restaurant
08.2015 - 12.2015
Bartender/Events Coordinator
Giovanni Rana/ Chelsea Market
11.2014 - 08.2015
Blackjack Dealer
Barona Casino
07.2009 - 08.2014
Barista
Starbucks Coffee
08.2008 - 07.2009
Grossmont College
Food handlers Card
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