Lorenzo Richardson
Teaneck,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Gyre Technologies Inc.
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Dunkin Donuts
12.2020 - 06.2021
- Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day
- Addressed guest requests and questions throughout shift
- Managed, mentor and supported the training of other team members
- Successfully anticipated and resolved potential challenges efficiently and effectively
- Hit and exceeded customer satisfaction scores by 15
Shift Leader
Dunkin Donuts
09.2017 - 07.2018
- Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day
- Actively balanced daily cash transactions
- Successfully ordered supplies to maintain adequate inventory levels
- Increased customer traffic by 5+% providing pamphlets, brochures and weekly specials
- Actively communicated with both customers and employees
Education
Some College (No Degree) - Liberal Arts - General Sciences
Bergen Community College
Paramus, NJSkills
- Schedule Oversight
- Financial Management
- Cash Deposits and Receipts
- Maximizing Profitability
Additional Information
- Achievements/Tasks Achievements/Tasks
Timeline
Assistant Manager
Gyre Technologies Inc.
07.2021 - Current
Assistant Manager
Dunkin Donuts
12.2020 - 06.2021
Shift Leader
Dunkin Donuts
09.2017 - 07.2018
Some College (No Degree) - Liberal Arts - General Sciences
Bergen Community College
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