Lorenzo Rodriguez Armas
Lehigh Acres
Summary
Results-driven individual with expertise in vehicle diagnostics and parts selection. Strong analytical and communication skills, consistently delivering exceptional customer service while mentoring peers. Prepared to leverage technical knowledge for impactful contributions.
Overview
3
3
years of professional experience
Work History
Automotive Parts Specialist
O'Reilly's Auto Parts
01.2025 - Current
- Assisted customers with automotive diagnostics, parts selection, and maintenance solutions.
- Applied technical knowledge of vehicle systems to identify components and recommend appropriate repairs.
- Managed point-of-sale transactions, inventory operations, and daily financial reconciliation.
- Earned multiple automotive certifications and developed expertise across a wide range of mechanical and electrical vehicle systems.
- Demonstrated strong analytical, communication, and customer-service skills in a high-volume retail environment.
- Recognized as a top-performing salesperson while balancing technical problem-solving with customer education.
Tutor
Florida Gulf Coast University
10.2025 - 06.2026
- Provided one-on-one and group tutoring in Pre-Calculus, General Chemistry I, General Chemistry II, and Statistics.
- Assisted students in developing problem-solving strategies and strengthening their understanding of complex academic concepts.
- Adapted explanations to accommodate different learning styles and levels of subject proficiency.
- Guided students through coursework, homework assignments, exam preparation, and study techniques.
- Demonstrated strong communication and leadership skills while helping multiple students simultaneously in a collaborative learning environment.
- Fostered academic confidence and independence by encouraging critical thinking and effective learning habits.
Crew Member
Popeyes® Louisana Kitchen
06.2023 - 11.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in training new crew members on food preparation and service protocols.
- Collaborated with team to maintain inventory levels, reducing waste and optimizing supply usage.
- Maintained cleanliness of workstations, contributing to overall operational efficiency and compliance.
Education
High School Diploma -
Gateway High School
Fort Myers, FL06-2026
Duel Enrollment Program -
Florida Gulf Coast University
Fort Myers, FL05-2026
Skills
- Parts cataloging
- Vehicle diagnostics
- Product presentation
- Supplier negotiations
- Customer service
- Motivating and encouraging
- Trigonometry
- Applied mathematics
- Algebra proficiency
- Fundamental mathematics
- Patience and empathy
- Adaptability to students' needs
- Laboratory skills
- Scientific writing
- Mentoring and coaching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tutor
Florida Gulf Coast University
10.2025 - 06.2026
Automotive Parts Specialist
O'Reilly's Auto Parts
01.2025 - Current
Crew Member
Popeyes® Louisana Kitchen
06.2023 - 11.2024
High School Diploma -
Gateway High School
Duel Enrollment Program -
Florida Gulf Coast University