Lorenzo Villarreal
Flower Mound,TX
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Leadership Team Member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals.
Overview
7
7
years of professional experience
Work History
Optical Sales Associate
LensCrafters
San Antonio, TX
07.2021 - 12.2022
- Built trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Associate
AEO
Houston, TX
08.2015 - 09.2016
- Operated cash register, collected payments and provided accurate change.
- Met merchandise processing standards and maintained organized and accessible work area.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reset store displays for special events and seasonal merchandise changes.
Education
Associate of Science - Computer Science
Northwest Vista College
San Antonio, TX05.2019
Associate of Arts - Business Management
Northwest Vista College
San Antonio, TX2018
High School Diploma -
Clear Brook High School
Friendswood, TX05.2015
Skills
- Hunter/Farmer Sales Strategies
- Problem-Solving
- Time Management
- Client Account Management
- Reliable and Punctual
- Friendly and Outgoing
- Upselling Techniques
- Customer Service
- Excellent Communication Skills
- Sales Goals Attainment
- Merchandising Knowledge
- Team Player Mentality
- Superb Time Management
- Inventory Management
- Register Opening and Closing
- Staff Training
- Team Leadership
Timeline
Optical Sales Associate
LensCrafters
07.2021 - 12.2022
Sales Associate
AEO
08.2015 - 09.2016
Associate of Science - Computer Science
Northwest Vista College
Associate of Arts - Business Management
Northwest Vista College
High School Diploma -
Clear Brook High School