Lorenzo Mario Todd
Operations Manager/Route Sales
Millington,TN
Summary
Dynamic Operations Manager with a proven track record at Westrock Coffee, adept in operations management and customer service. Excelled in optimizing supply chains, boosting sales by implementing strategic initiatives, and fostering enduring customer relationships. Skilled in problem-solving and sales negotiation, consistently meeting targets and enhancing product visibility.
Overview
14
14
years of professional experience
Work History
Operations Manager/Route Sales Manager
Westrock Coffee ( S And D Coffee )
04.2010 - Current
- Supervised and ran all operations for the Memphis, TN route and warehouse.
- Ordered product weekly, checked in and put up product, staged product for pickup.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Achieved sales strategies in order to meet sales targets, following up on sales leads, and build long-lasting relationships with customers to retain their business and promote new product offerings.
- Coralated with customers and technicians to repair and order machines as well as doing simple fixes and solutions for improvement of the machines.
Education
High School Diploma -
Phillips Jr College
Memphis, TNSkills
- Problem-Solving
- Cold calling and closing sales
- Operations Management Managem
- Customer Service
- Decision-Making
- Inventory Management
- Informing existing customers of upgrades to products, as well as introducing new product lines
- Analyzing consumer behavior and collaborating with the GM's (general managers) to remain competitive
- Taking purchase orders, negotiating sales contracts, and collecting cash payments
- Maintaining sales records and meeting sales targets, as well as presenting managers with regular updates
- Ran a million dollar route for 5 years before Covid 19
Timeline
Operations Manager/Route Sales Manager
Westrock Coffee ( S And D Coffee )
04.2010 - Current
High School Diploma -
Phillips Jr College