Loreta Zvinklyte
Roseville,CA
Summary
HR Professional with strong knowledge of office administration and common human resource practices. In-depth understanding leave of absence management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
9
9
years of professional experience
Work History
LOA Analyst/Consultant
One Digital Inc.
Pleasanton, CA
05.2021 - 01.2022
- Administered LOA administration for over 10+ customers.
- Approved disability benefit payments to employees in coordination with State and employer plans.
- Teamed with HR, payroll, benefits team, managers, employees, and corporate counsel.
- Onboarded and implemented new customers.
- Performed LOA audits and provided LOA reports to clients with recommendations to improve their processes and policies
- Participated in ongoing training programs to stay current on industry best practices, regulations, and emerging trends in LOA administration practices.
Benefits Specialist
Gilead Sciences Inc. - Contract
Foster City, CA
11.2020 - 03.2021
- Served as first point of contact to employees (10K+ employees) inquiring about LOA and available benefits.
- Maintained compliance with federal regulations regarding FMLA, CFRA, ADA, and other relevant laws governing employee benefits.
- Collaborated with payroll department to ensure accurate payments related to employee benefits plans were processed correctly each pay period.
- Educated supervisors on LOA processes enabling them to better assist their employees.
- Updated employee life event changes, reflecting benefits and coverage changes for qualifying events such as marriage or birth of child.
- Tracked employee return to work process and provided data to HR and supervisors.
- Prepared LOA claim reports for department managers.
- Tracked and updated LOA activity in Workday for employees on leave.
Integrated Claims Examiner
Matrix Absence Management
Santa Clara, CA
10.2018 - 10.2020
- Managed high-volume Integrated disability claims for clients with Voluntary and Short-Term Disability plans.
- Implemented and developed new client programs for 8+ new clients in short duration of time and helped to streamline LOA process.
- Utilized analytical skills to evaluate medical documentation before approving payments as part of claims process.
- Enhanced customer satisfaction by promptly addressing LOA inquiries and providing accurate information on claim status.
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout claims examination process.
- Collaborated with WC adjusters to expedite claim resolutions for all parties involved.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
HR Operations Associate
Satellite Healthcare/ WellBound - contract
San Jose, CA
12.2017 - 10.2018
- Responded to high volume calls and emails to employees, customer, and vendors for general HR related questions.
- Managed high volume LOA cases (1K-5K employees) in collaboration with payroll, benefits, HRIS, IT, and compensation departments.
- Coordinated Short-Term Disability benefits with CA State benefits program (EDD) and payroll department.
- Provided written and verbal employment verification and educational loan forgiveness requests.
- Maintained employee files and (I-9) records.
- Increased customer satisfaction by providing exceptional service at all times.
HR Assistant
Heartland Hospice
Santa Clara, CA
03.2016 - 11.2017
- Supported staffing and recruiting process by tracking applicant pool, forwarding resumes, reference check, applications, scheduling interviews, generating offer and rejection letters.
- Completed background check process and escalated results to hiring manager for decision making.
- Verified and completed employment eligibility (I-9) and Tax Credit records (ADP).
- Created hard-copy employee files and was responsible for file audits and maintenance.
- Conducted onboarding and training process.
- Assisted employees with benefits enrollment, held annual benefit enrollment workshops.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Conducted exit interviews with terminated employees.
- Provided access to database and assigned office equipment: laptops, phoebes.
- Tracked mandatory employee immunization and licensing records (RN, CNA) for compliance regulatory purposes.
- Provided employee annual compliance training and tracked records.
- Processed payroll for (90+ employees).
- Responded to employee inquiries regarding benefits and other HR topics.
- Stayed up-to-date on employment law changes, promptly updating policies as needed.
Receptionist
Mid-Peninsula Ophthalmology Group
Menlo Park, CA
02.2013 - 04.2013
- Greeted incoming visitors and customers professionally.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
Education
Certificate - Human Resource Management
University of California Santa Cruz
Santa Clara, CA06.2016
Associate of Arts - Sociology
Foothill College
Los Altos, CA06.2007
Bachelor of Arts - Education with emphasis in Psychology
Klaipeda University
Klaipeda, Lithuania 06.2000
Skills
- LOA administration
- Short-Term Disability and Voluntary plans
- FMLA, CFRA, USERRA, and ADA policies
- Full-cycle employment cycle
- Benefit enrollment
- Compliance, training, license verification
- Background check
- Employee training
- Personnel file maintenance
- Policy Reviews
- Payroll
- Labor Laws
- Software programs: Workday, UltiPro, ADP, PeopleSoft
- Computer skills: MS Word, Excel, PowerPoint, Outlook, Zoom, Microsoft Teams, G Suite
Timeline
LOA Analyst/Consultant
One Digital Inc.
05.2021 - 01.2022
Benefits Specialist
Gilead Sciences Inc. - Contract
11.2020 - 03.2021
Integrated Claims Examiner
Matrix Absence Management
10.2018 - 10.2020
HR Operations Associate
Satellite Healthcare/ WellBound - contract
12.2017 - 10.2018
HR Assistant
Heartland Hospice
03.2016 - 11.2017
Receptionist
Mid-Peninsula Ophthalmology Group
02.2013 - 04.2013
Certificate - Human Resource Management
University of California Santa Cruz
Associate of Arts - Sociology
Foothill College
Bachelor of Arts - Education with emphasis in Psychology
Klaipeda University