LORETTA ASKELAND
NIAGARA FALLS
Summary
Dedicated Appliance Specialist with a proven track record in customer service, order processing, and sales coordination. Skilled in enhancing customer knowledge through effective product demonstrations and warranty promotion. Results-driven professional with expertise in customer service and sales coordination. Demonstrated ability to process orders efficiently and resolve inquiries, contributing to overall sales growth and customer satisfaction. Dynamic Appliance Specialist recognized for exceptional order processing and customer engagement skills. Committed to driving sales through effective communication and product demonstrations, ensuring customers make informed decisions.
Overview
1
1
year of professional experience
Work History
Appliance Specialist
Home Depot
NIAGARA FALLS
03.2025 - 03.2026
- Assisted customers with appliance selection and product features.
- Maintained product displays and ensured appliances were clean and presentable.
- Processed customer orders and coordinated deliveries for appliances purchased.
- Addressed customer inquiries and resolved issues related to appliance purchases.
- Demonstrated appliance operation and maintenance to enhance customer knowledge.
- Provided support during promotional events to drive appliance sales initiatives.
- Trained new associates on product knowledge and customer service standards.
- Shared information on product features for various items to help customers make correct buying decisions.
- Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
- Responded promptly to customer inquiries regarding product features, availability and pricing information.
- Instructed customers on how to properly operate, care for and configure appliances.
Education
Bachelor of Accounting - ACCOUNTING
TORONTO SCHOOL OF BUSINESS
ST. CATHARINES, ON06-2009
Skills
- Order processing
- Customer service
- Product demonstration
- Sales coordination
- Warranty promotion
- Inventory management
- Relationship building
- Time management
- Team training
Affiliations
- GOLF ( not good, but thoroughly enjoy)
- crochet to sell at craft shows
- retiring March 28, 2026
Timeline
Appliance Specialist
Home Depot
03.2025 - 03.2026
Bachelor of Accounting - ACCOUNTING
TORONTO SCHOOL OF BUSINESS