Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Loretta Burrows

Rivesville,WV

Summary

Dynamic professional with a proven track record in customer engagement and sales planning at Star Furniture. Skilled in conflict resolution and customer relationship management, I excel at building strong client connections and driving sales opportunities. Committed to enhancing customer satisfaction through effective communication and teamwork.

Overview

13
13
years of professional experience

Work History

Salesperson

Star Furniture
Clarksburg, WV
11.2024 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Childcare Assistant Teacher

Heart Junction Daycare
Rivesville, WV
09.2022 - 11.2024
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Maintained clean and organized classroom and play areas to ensure a healthy environment.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Responded quickly to any unexpected situations such as injuries or behavioral issues.

Cleaner

Patton Building Services
Fairmont, WV
07.2020 - 09.2022
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Performed daily inspections of the premises to identify potential safety hazards or maintenance needs.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.

Assistant Manager

BFS Foods
Bridgeport , WV
05.2012 - 06.2020
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

South Harrison High School
Lost Creek, WV
05-2012

Skills

  • Customer engagement
  • Sales planning
  • Conflict resolution
  • Customer relationship management
  • Product knowledge
  • Cash handling
  • Customer communication
  • Team collaboration
  • Customer relationship building

References

References available upon request.

Timeline

Salesperson

Star Furniture
11.2024 - Current

Childcare Assistant Teacher

Heart Junction Daycare
09.2022 - 11.2024

Cleaner

Patton Building Services
07.2020 - 09.2022

Assistant Manager

BFS Foods
05.2012 - 06.2020

High School Diploma -

South Harrison High School

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Loretta Burrows