Loretta Couch
Gilbert
Summary
Dedicated police dispatcher with extensive experience in incident prioritization and public safety awareness. Proven ability to maintain clear communication during emergencies, ensuring timely responses and effective collaboration among first responders.
Overview
27
27
years of professional experience
Work History
Police Dispatcher
City of Chandler Police Department
Chandler, AZ
09.1993 - 05.2011
- Monitored multiple radio channels to coordinate emergency responses and ensure timely dispatch of units.
- Utilized Computer-Aided Dispatch (CAD) systems for accurate tracking and management of service calls.
- Provided critical information to first responders, enhancing situational awareness during incidents.
- Developed training materials for new dispatchers, improving onboarding efficiency and operational knowledge.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
Intermediate Emergency Medical Technician
Southwest Ambulance
Phoenix, AZ
02.1984 - 05.1993
- Responded to emergency calls, providing immediate medical care and triage to patients in critical conditions.
- Operated advanced life support equipment, ensuring optimal patient monitoring during transport.
- Collaborated with healthcare professionals to develop effective treatment plans for diverse medical emergencies.
- Educated patients and families on post-treatment care, enhancing recovery outcomes and patient satisfaction.
- Conducted regular equipment inspections and maintenance, ensuring compliance with safety regulations and operational readiness.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Education
No Degree - Prerequisites For Nursing
Mesa Community College
Mesa, AZHigh School Diploma -
Mesa High School
Mesa, AZ05-1978
Skills
- Public safety awareness
- Data entry
- Incident prioritization
- Information gathering
- Attention to detail
- Listening skills
Accomplishments
I am registered with the AZ Department of Health Services for a home
based bakery. I have a Food Handlers Card and make cake pops.
I volunteer at Rock Point Church in Queen Creek, AZ as a Safety and Security team dispatcher.
Timeline
Police Dispatcher
City of Chandler Police Department
09.1993 - 05.2011
Intermediate Emergency Medical Technician
Southwest Ambulance
02.1984 - 05.1993
No Degree - Prerequisites For Nursing
Mesa Community College
High School Diploma -
Mesa High School