Loretta Dutto
Moreno Valley,CA
Summary
Dedicated Front End Service Team Associate with proven skills in customer service, transaction processing, and inventory management. Committed to enhancing customer experiences and streamlining operations.
Overview
1
1
Language
23
23
years of professional experience
Work History
Front End Service Team Lead
Walmart
Beaumont, California
11.2025 - Current
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Guided customers with product inquiries and navigation, enhancing their shopping experience.
- Processed returns and exchanges, ensuring customer satisfaction and loyalty.
- Operated cash register and processed customer transactions efficiently.
- Coordinated with team members to streamline daily operations and improve service delivery.
- Stocked shelves and organized merchandise for optimal presentation.
- Supported daily team operations and maintained smooth customer service flow.
- Led Walmart store associates through daily department operations and task priorities.
- Coached team members on customer service standards and store procedures.
- Coordinated schedules, breaks, and coverage for busy Walmart shifts.
- Resolved customer concerns and escalated issues to store management.
- Monitored inventory levels and organized replenishment across sales floor areas.
- Communicated department updates and expectations between associates and leadership.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Supported merchandising, zoning, and cleanliness across Walmart store sections.
Logistics Coordinator
Monster Energy
Corona, California
11.2010 - 01.2012
- Coordinated product distribution and inventory management logistics operations to ensure timely delivery.
- Tracked shipments using logistics software and tools, enhancing visibility throughout the supply chain.
- Prepared accurate shipment documentation and maintained detailed records for compliance and operational efficiency.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Collaborated with team members to streamline warehouse processes.
Promotional Sales Representative
Tonata Enterprise
Chino, California
03.2004 - 10.2010
- Promoted products at trade shows, conventions, conferences, and other events.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Established relationships with key accounts through regular contact and follow-up.
- Maintained detailed records of all sales activities including contacts made and orders taken.
- Responded promptly to customer inquiries regarding product information or availability.
Education
High School Diploma -
Don Antonio Lugo High School
Chino, CA06-1982
Skills
- Customer service
- Transaction processing
- Cash handling
- Product knowledge
- Inventory management
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Timeline
Front End Service Team Lead
Walmart
11.2025 - Current
Logistics Coordinator
Monster Energy
11.2010 - 01.2012
Promotional Sales Representative
Tonata Enterprise
03.2004 - 10.2010
High School Diploma -
Don Antonio Lugo High School