Lori Abdelrahman

Per diem K-12 substitute teacher for the district.

• -Led 2 million dollar location with 2 FT associates, 1 PT sales lead, and 20-30 part-time associates.
• Kept FT turnover at district low, 4 associates in 6 years with 1 involuntary.
• Created a diverse staff that aligned with the many different populations we serve.
• Led a loyalty-driven business with a rewards program capture rate consistently scoring 5-10 points above company expectation.
• Created a strong customer experience with the district's highest conversion rate. Consistently 5% above district average and top 10 in region.
• Drove unit driven business aiming to minimizing third party sell off. Consistently top 10 in region for UPT ranking alongside liquidation tiered locations.
• Utilized smartrecruiters and harver virtual assessment for hiring.
• Utilized PowerBi to monitor all business functions from merchandise performance to all aspects of hours management including work rule violations and monitoring premium pay.
• Maintained a replenishment process that starts with when shipment is received
• Fundraised annually internally for the company's partnership with SeriousFun Children's Network.