Lori Abel
Willard,WI
Summary
Administrative Assistant III with BMO Harris Bank for almost 34 years, excelling in customer service, administrative and data entry. Proven track record in enhancing office efficiency through meticulous file organization and proactive inventory management. Skilled in building client relationships while maintaining confidentiality, ensuring seamless operations and support for team success.
Overview
33
33
years of professional experience
Work History
Administrative Assistant III
BMO Harris Bank
03.1992 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Education
Vocational Degree - Finance
Chippewa Valley Technical College
Eau Claire, WI12-1991
High School Diploma -
Osseo-Fairchild High School
Osseo, WI05-1989
Skills
- Consumer Loan processor
- Mortgage Loan processor
- Agricultural Loan processor
- Customer Service Representatvie
- Customer service
- Data entry
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Clerical support
Timeline
Administrative Assistant III
BMO Harris Bank
03.1992 - Current
Vocational Degree - Finance
Chippewa Valley Technical College
High School Diploma -
Osseo-Fairchild High School
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