Lori-Anne Hawkinson
Bethlehem,PA
Summary
Committed and motivated Human Resources Data Specialist with exceptional customer relations and decision-making skills. Strong work ethic. Professional demeanor and great initiative. Attention to detail and organizational skills are very strong. Recognized for leadership skills, project completions, and willingness to assume additional responsibilities.
Qualified HR Data Specialist with a solid background in data management and analysis. Proven track record of streamlining data processes and improving data accuracy. Demonstrated expertise in data warehousing and data visualization.
Overview
34
34
years of professional experience
Work History
HR Data Specialist
Sodexo
Allentown, PA
01.2008 - Current
- Data Integrity & Management: Perform routine audits to ensure data accuracy across HRIS, benefits, and payroll systems. Maintain records (employee files, rehires, compensation) and handle data cleansing.
- Reporting & Analytics: Generate standard and ad-hoc HR reports/dashboards (e.g., turnover, headcount) for senior leadership. Utilize tools like Excel (VLOOKUP, Pivot Tables).
- HRIS Maintenance & Support: Serve as a technical resource for the Human Resources Information System (SAP SuccessFactors), troubleshooting issues and performing user acceptance testing.
- Compliance & Privacy: Ensure all HR data adheres to local, state, and federal regulations. Manage data security and protect employee privacy. Advise managers on organizational policy matters.
- Process Improvement: Recommend improvements for data handling, process automation, and HR technology.
- Technical Proficiency: Strong Excel skills (Pivot Tables, VLOOKUPs, formulas) and experience with HRIS platforms. Employee Data Management Portal, HR Cost Center Portal, DEXI, ADP/EV4, Salesforce, Ivanti, Smartsheet, E-Verify, and SSN Business Online Verification.
Unit Clerical II
LVHN Ceder Crest
Allentown, PA
05.2008 - 05.2015
- Maintained A/R and A/P processes for a managed annual volume of $15 million.
- Maintained A/R records, prepared invoices, processed payments and credits, and responded to customer inquiries regarding account status.
- Supported Controller in weekly reconciliation of GL accounts.
- Prepares and distributes payroll for over 300 employees.
- Maintained Retail meal allowance accounts.
- Recruiting, screening, interviewing, hiring, and onboarding.
- Performance management, constructive counselling, and annual performance reviews.
- Maintaining records related to grievances, performance reviews, and disciplinary actions.
- Completed LEAN White Belt training.
- Consistently praised by management for the quality and timeliness of tasks, attention to detail, exemplary customer service, and a team-player attitude. Cross-training in Retail, Catering, and Patient Services Department to gain experience and expanded knowledge of operations and procedures in these areas. Administrative HR support with onboarding of associates at Tenet Hahnemann Hospital EVS, Union Account.
Patient Access Specialist
Lehigh Valley Health Network
02.1997 - 07.1999
- Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies. Contact insurance providers to verify correct insurance information and get authorization for proper billing.
Medical Billing
Cardiovascular Associates, Inc.
12.1991 - 02.1997
- Daily electronic billing for office procedures. Posting of accounts receivable. Daily deposit of bank receipts. Oversaw and managed workflow for six clerical workers.
Education
Accounting
Allentown Business School
Allentown, PennsylvaniaTravel, Certification
Wilma Boyd Career School
Pittsburgh, PennsylvaniaBusiness, Diploma
Salisbury Senior High School
Allentown, PennsylvaniaSkills
- Microsoft office proficiency
- Spreadsheet management
- Compiling data
- Data governance
Timeline
Unit Clerical II
LVHN Ceder Crest
05.2008 - 05.2015
HR Data Specialist
Sodexo
01.2008 - Current
Patient Access Specialist
Lehigh Valley Health Network
02.1997 - 07.1999
Medical Billing
Cardiovascular Associates, Inc.
12.1991 - 02.1997
Travel, Certification
Wilma Boyd Career School
Business, Diploma
Salisbury Senior High School
Accounting
Allentown Business School