Summary
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer
Lori A. Peppers

Lori A. Peppers

Mason,TN

Summary

Experienced account management professional skilled in cultivating and nurturing client relationships. Demonstrates strong ability to achieve results through collaborative teamwork and adaptability to evolving needs. Possesses excellent communication, negotiation, and problem-solving skills. Known for reliability and goal-oriented approach, consistently achieving targets and enhancing customer satisfaction.

Work History

Fleet Account Rep

United Auto Exchange
10.2022 - Current
  • Coordinated cross-departmental efforts to meet client needs, fostering collaborative environment and holistic service approach.
  • Developed and maintained strong relationships with clients, becoming trusted advisor for their account needs.


Transportation Manager

United Auto Exchange
11.2021 - 10.2022
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels

Account Manager

United Recovery & Remarketing
04.2021 - 11.2021
  • Responsible for Blueprint Client portfolio including onboarding of new clients
  • Open Communication with management and agents
  • Maintain assignments in various programs

Office Manager

Fayette-Ware Comprehensive High School
09.2017 - 04.2021
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Parent Involvement Coordinator

Fayette County Public Schools
07.2016 - 09.2017
  • Facilitated partnerships with local businesses and organizations to sponsor events or donate resources benefiting the school community.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Served as a liaison between parents, teachers, and administrators, fostering open dialogue and addressing concerns effectively.

Education

High School Diploma -

Lakeland Christian Academy
Calvert City, KY
05.1991

Skills

  • Strategic Planning
  • Organizational skills
  • Excellent multi-tasking ability
  • Friendly nature
  • Excellent work ethic
  • Clear oral/written communication
  • Account management
  • Client relations

Timeline

Fleet Account Rep

United Auto Exchange
10.2022 - Current

Transportation Manager

United Auto Exchange
11.2021 - 10.2022

Account Manager

United Recovery & Remarketing
04.2021 - 11.2021

Office Manager

Fayette-Ware Comprehensive High School
09.2017 - 04.2021

Parent Involvement Coordinator

Fayette County Public Schools
07.2016 - 09.2017

High School Diploma -

Lakeland Christian Academy

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Lori A. Peppers