LORI BELTRAN
Edinburg,TX
Summary
A versatile professional with a diverse background in engineering, construction safety, technical support, and education, leveraging extensive experience in electrical engineering, imaging technology, computer lab administration, and academic tutoring. Considered hardworking, ethical and detail-oriented.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ubiquity
12.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies, HIPAA, and scripts to consistently achieve call-time and quality standards.
- Made reservations for clients and talked to vendors
Electrical Engineer
Industrial Assessment Center
01.2023 - 08.2023
- Conducted comprehensive energy assessments for industrial facilities to identify opportunities for energy efficiency improvements, focusing on electrical systems, equipment, and processes
- Utilized advanced analytical tools and techniques to analyze energy consumption data, identify inefficiencies, and develop recommendations for cost-effective energy-saving measures
- Collaborated with interdisciplinary teams to evaluate technical and economic feasibility of proposed energy efficiency upgrades and assist in implementation of recommended measures
- Provided technical assistance and guidance to industrial clients on energy management best practices, regulatory compliance, and emerging technologies to enhance energy efficiency and sustainability
Work Study for Imaging Department
The University of Texas Rio Grande Valley
08.2022 - 12.2022
- Provided administrative support to Imaging Department by organizing files, maintaining records, and scheduling appointments, ensuring smooth operations
- Assisted with imaging equipment setup, calibration, and maintenance, ensuring proper functionality and optimal performance
- Supported faculty and staff in research projects by preparing materials, conducting literature reviews, and assisting with data analysis
- Collaborated with team members to improve workflow efficiency and enhance overall effectiveness of departmental operations
Computer Lab Assistant - Chemistry Dept.
The University of Texas Rio Grande Valley
01.2022 - 06.2022
- Provided technical assistance to students and faculty in Chemistry Department's computer lab, offering guidance on software usage, troubleshooting hardware issues, and ensuring a conductive working environment
- Maintained computer lab equipment and software inventory, performing regular updates, installations, and maintenance tasks to ensure smooth operation
- Assisted professors in preparing instructional materials and conducting computer-based experiments, contributing to the enhancement of the learning experience for students
- Collaborated with departmental staff to organize workshops and training sessions on computer-related topics, fostering a culture of technological proficiency within the academic community
Engineering & Mathematics Tutor
South Texas College
01.2018 - 08.2019
- Provided individual and group tutoring sessions to students seeking assistance in engineering and mathematics courses, fostering understanding and mastery of challenging concepts
- Developed personalized tutoring plans tailored to students' learning styles and academic needs, employing various teaching strategies to enhance comprehension and retention
- Assisted students with homework assignments, exam preparation, and project development, offering guidance and encouragement to promote academic success
- Collaborated with faculty members to identify students in need of academic support and to align tutoring sessions with course objectives, contributing to overall student achievement and retention rates
Education
Associate in Science (A.S.) - Electrical Engineering
South Texas College
McAllen, TXBachelor of Science (B.S.) - Electrical Engineering
The University of Texas Rio Grande Valley
Edinburg, TX05.2023
Skills
- Renewable Energy Systems
- Energy Management
- Biomedical Engineering
- Robotics
- Team Leadership
- Customer Service
- Project Team Supervision
- Material Cost Estimates
- Budget Preparation
- Critical Thinking
- PSpice
- LTSpice
- Python
- PowerPoint
- Excel
- Word
- OSHA Workplace Safety
- HIPAA and safety requirements
- Job Site Safety
Certification
- Construction Safety, Builders & Consultants LLC, NCCER Safety CSST/CSSS, 01/24
- Construction and Safety, NCCER Safety, #28923729
- Construction Site Safety Technician, NCCER, CSST
- Construction Site Safety Supervisor, NCCER, CSSS
- Construction Site Safety Orientation, NCCER, CSSO
- Field Safety, NCCER, Safety and Construction
- Safety Technology, NCCER, Safety and Construction
- Engineering Design, Certificate of Engineering Professional Development at Engineering Design & Development Presentation
- CPR & AED
Timeline
Customer Service Representative
Ubiquity
12.2024 - Current
Electrical Engineer
Industrial Assessment Center
01.2023 - 08.2023
Work Study for Imaging Department
The University of Texas Rio Grande Valley
08.2022 - 12.2022
Computer Lab Assistant - Chemistry Dept.
The University of Texas Rio Grande Valley
01.2022 - 06.2022
Engineering & Mathematics Tutor
South Texas College
01.2018 - 08.2019
Bachelor of Science (B.S.) - Electrical Engineering
The University of Texas Rio Grande Valley
Associate in Science (A.S.) - Electrical Engineering
South Texas College
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