Lori Brown
McKinney,TX
Summary
Results-oriented professional with 22 years of entrepreneurial, sales, title/escrow and interior design experience. Devoted to giving every client a positive and memorable experience. Proven history of working tirelessly for effective sales and profitable deals. Committed to best-in-class client services and maintaining professionalism. Displayed superior talent in effectively communicating with sellers, buyers, banks and mortgage lenders. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. I am highly-motivated with a desire to take on new challenges and strong worth ethic.
Overview
21
21
years of professional experience
Work History
Owner/Escrow Officer
Ambergate Escrow, Inc.
Riverside, CA
05.2007 - 06.2022
- Established marketing strategies to promote the business.
- Prepared representation contracts, purchase agreements and closing statements.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Formed and sustained strategic relationships with clients.
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Negotiated sales contracts with customers and monitored progress throughout the process.
- Attended industry events such as home shows or conventions to network with other professionals in the field.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Provided assistance to customers in understanding escrow process and procedures.
- Maintained relationships with existing clients by providing superior customer service.
Assistant Escrow Officer
Shalimar Escrow
Riverside, WA
09.2005 - 03.2007
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Reviewed title reports to ensure accuracy of information before closing.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Notarized documents when necessary during the course of a transaction.
Interior Designer
LJ Designs
Southlake, TX
01.2001 - 08.2005
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Maintained accurate records of all purchases made during a project.
- Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
- Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
- Managed multiple projects simultaneously while meeting tight deadlines set by clients.
- Coordinated with contractors and other professionals on construction projects.
- Reviewed blueprints and structural specifications to determine the best interior design solution.
- Collaborated with architects, builders, engineers and other designers to ensure successful project completion.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
Education
Some College (No Degree) - Interior Design
University of California Long Beach
Long BeachSkills
- Relationship Building
- Sales Leadership
- Client Service
- Project Management
- Time Management Proficiency
- Articulate and Persuasive
References
References available upon request.
Timeline
Owner/Escrow Officer
Ambergate Escrow, Inc.
05.2007 - 06.2022
Assistant Escrow Officer
Shalimar Escrow
09.2005 - 03.2007
Interior Designer
LJ Designs
01.2001 - 08.2005
Some College (No Degree) - Interior Design
University of California Long Beach