Lori Cooper
Lexington,KY
Summary
Dynamic professional with a proven track record at Amazon, enhancing inventory accuracy through meticulous cycle counts and data reconciliation. Skilled in problem resolution and communication, I fostered team productivity and maintained a safe work environment. My attention to detail and strong work ethic drive successful outcomes in fast-paced settings.
Finance professional with solid foundation in financial operations and administrative support. Known for improving financial workflows and ensuring precise record-keeping. Collaborative team member focused on achieving results, adaptable to changing financial landscapes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Accounting Associate II
InSolves
Lexington, KY
11.2025 - Current
- Managed invoice processing to guarantee timely payments.
- Maintained accurate accounts payable records using proprietary software.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
Non-Inventory Specialist
Amazon
Lexington, KY
11.2013 - 11.2025
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Medical Records Specialist
Midwest Medical Records Association Inc.
Lexington, KY
2012 - 2012
- Communicated effectively with staff and patients by telephone or in person.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and HIPPA laws.
- Kept accurate log of requests for medical information and records.
- Maintained patient confidence by keeping patient records information confidential.
Workers' Compensation Claims Representative
Hartford Workers Comprehensive Claims Office
Lexington, KY
2010 - 2012
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched claims and incident information to deliver solutions and resolve problems.
- Analyzed information gathered by investigation and reported findings and recommendations.
Account Representative / Customer Service Trainer
Motion Dealer Service and Software
Versailles, KY
2007 - 2009
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Kept detailed records of customer interactions for optimal traceability.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
Assistant Manager
Nicholas Financial
Lexington, KY
2005 - 2007
- Supervised and oversaw daily operations of the branch office, ensuring smooth workflow and efficiency.
- Demonstrated extensive knowledge in all phases of office administration, ensuring efficient operations.
- Oversaw comprehensive branch cash management processes.
- Performed weekly audits of branch reports and validated dealership documentation to maintain industry compliance.
Credit Manager
AmeriCredit Financial Services
Lexington, KY
1997 - 2003
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
Dealer Service Representative
Mercury Financial Services
Lexington, KY
1995 - 1997
- Handled daily financial transactions, including accounts payable and receivable, for the branch office.
- Maintained adherence to industry standards by passing numerous internal and external state audits.
Education
Associate of Applied Science - General Occupational And Technical Studies
Bluegrass Community And Technical College
Lexington, KYDiploma - Medical Coding And Biling
Bluegrass Community And Technical College
Lexington, KYSkills
- Problem Resolution and Critical Thinking
- Time management
- Verbal and written communication
- Computer Literacy
- Planning and Organization
- Flexibility
- Strong Work Ethics
- Attention to detail
Certification
Microsoft Excel 365 - Basic & Advanced, Financial Assistance Clerk, Data Entry Operator, Receptionist, Medical Records Specialist
Timeline
Accounting Associate II
InSolves
11.2025 - Current
Non-Inventory Specialist
Amazon
11.2013 - 11.2025
Medical Records Specialist
Midwest Medical Records Association Inc.
2012 - 2012
Workers' Compensation Claims Representative
Hartford Workers Comprehensive Claims Office
2010 - 2012
Account Representative / Customer Service Trainer
Motion Dealer Service and Software
2007 - 2009
Assistant Manager
Nicholas Financial
2005 - 2007
Credit Manager
AmeriCredit Financial Services
1997 - 2003
Dealer Service Representative
Mercury Financial Services
1995 - 1997
Associate of Applied Science - General Occupational And Technical Studies
Bluegrass Community And Technical College
Diploma - Medical Coding And Biling
Bluegrass Community And Technical College