Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Lori Coppels

Pensacola

Summary

Results-driven marketing and customer service professional with a strong background in high-pressure office settings and event coordination. Skilled in data entry using CRM systems and adept with Microsoft Office Suite. Committed to delivering exceptional service and achieving goals through strategic engagement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Executive Assistant

Council on Aging of West Florida
Pensacola
01.2023 - Current
  • Maintained accurate records through data entry in spreadsheets using Microsoft Excel.
  • Facilitated cross-department communication via email and quarterly newsletter to enhance collaboration.
  • Served on the Employee Liaison Committee.
  • Assisted management with report preparation.
  • Addressed community inquiries regarding products and services provided by the Council on Aging.

Mortgage Loan Officer Assistant

Zillion Technologies
Pensacola
06.2021 - 01.2022
  • Coordinated appraisal orders and secured title work to expedite processing timelines.
  • Reviewed credit reports and appraisals for accuracy, maintaining compliance with lending standards.
  • Utilized mortgage software to track applications and optimize workflow management.
  • Facilitated communication between clients and loan officers to ensure smooth transactions.

Destination Sales Manager

Visit Pensacola
Pensacola
05.2013 - 06.2020
  • Established and managed marketing budgets to optimize resource allocation.
  • Planned and executed local, national, and international marketing events successfully.
  • Coordinated with local businesses to effectively promote packages and events.
  • Surpassed tourism goals through strategic market expansion and sales efforts.

Education

High School Diploma -

Davidson High School
Mobile, AL

Certificate - Tourism Marketing Professional

Indiana University Purdue
Online Course

Skills

  • Event planning and coordination
  • Database management
  • Customer relationship management
  • Microsoft Office proficiency
  • Cross-department collaboration
  • Time management
  • Report preparation and analysis
  • Problem solving

Affiliations

  • Crafting
  • Writing
  • Outdoor activities
  • Social activities

Accomplishments

Outstanding Volunteer Award - Pensacola Lighthouse and Museum

Pensacola Lighthouse and Museum Board of Directors

Graduate of Leadership Pensacola (LeaP)

Certification

  • Tourism Marketing Professional (TMP)
  • Certified Travel Industry Specialist (CTIS)

References

References available upon request.

Timeline

Executive Assistant

Council on Aging of West Florida
01.2023 - Current

Mortgage Loan Officer Assistant

Zillion Technologies
06.2021 - 01.2022

Destination Sales Manager

Visit Pensacola
05.2013 - 06.2020

High School Diploma -

Davidson High School

Certificate - Tourism Marketing Professional

Indiana University Purdue

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